Job Detail

Job Summary

We are looking for a positive, experienced, full-time Billing Specialist. They will be responsible with interacting with insurance companies and patients in an effort to collect monies for services performed. Interaction will include email, phone calls, paper/electronic correspondence and online use of payer tools.

Please submit inquiries/resumes to a.garcia at hqesoterics.com

Summary of Essential Job Functions

• Works with Billing Department to send out medical records and patient statements.
• Ensures the accuracy of documents submitted.
• Communicates effectively with carriers to submit necessary documentation for payment of claim.
• Makes calls to carriers and patients regarding the status of claims and payment if necessary.
• Assists in accounts receivables and billing for the company to ensure timely processing of all A/R transactions and new claims.
• Responsible for collections of all Accounts Receivable and tracking of A/R Aging.
• Resolves issues related to incorrect billings and any disputes raised by the customer.
• Ensures all receivables are collected promptly and applied to customer accounts accurately.
• Reviews status of delinquent accounts and initiate collection activity.
• Researches and resolve disputed delinquent account balances.
• Manages and maintains positive relations with customers.
• Works closely with other departments and groups to resolve issues and exceed client service expectations.
• Maintains accurate customer files, keep track of name changes, address changes and mailing attention for all accounts.
• Responsible for documenting all correspondence with insurance, client, and/or insurance to record.
• Prepares and sends Medical Record to insurance.
• Communicates effectively with carriers to submit what is necessary for payment.
• Verifies insurance in a timely manner for all necessary cases.
• Responsible for accurate billing data entry.

Required Education and Experience

• Degree in Business Administration or equivalent experience as Medical Billing Collections; or equivalent combination of education and experience.
• At least two years of healthcare billing experience preferred, preferably in laboratory billing and Toxicology.
• Intermediate level knowledge of Microsoft Office applications (Word, Excel, Outlook).

Skills and Competencies

• Must possess the ability to communicate with people at all levels of the organization, patients and external agencies.
• Must be open, agreeable and professional when gathering and referring information to the appropriate member of the team.
• Must have the ability to multi task, work within tight deadlines and prioritize conflicting demands whilst working effectively.
• Must have the ability to listen actively when spoken to and effectively communicate their thoughts to others.
• Must have the ability to work alone but also in a team, with fellow staff, in the business setting.
• Must possess good time management skills.
• Must actively seek to accomplish tasks and be able to use a variety of methods and ideas to solve problems whilst, when needed, seeking advice and/or guidance from fellow employees.

Job Type: Full-time

Pay: $15.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Medical Billing: 1 year (Required)
• Out of Network: 1 year (Required)

Work Location: One location