High school or equivalent (Preferred)
Microsoft Excel: 1 year (Preferred)
Customer service: 1 year (Preferred)
US work authorization (Preferred)
Designed Receivable Solutions Incorporated in Cypress is seeking Collections Representatives for our Healthcare division. The preferred Candidates will possess some background in the Healthcare industry, however we provide thorough training to those applicants that have other strong qualifications. Duties include speaking with patients and other ancillary individuals in our pursuit to resolve patient accounts that remain unpaid. This involves imparting helpful solutions and options to those that need assistance in resolving patient account balances. We have full access to healthcare provider records and are able to assist anyone that seeks to cooperate in resolving their accounts. Having knowledge of reading medical bills is not necessary, we will train you to understand itemizations of charges and related documents. Our clients do not tolerate aggressive behavior on our part, so we are all motivated to provide professional and excellence in customer servicing. Our fast paced yet comprehensive training requires alert and prepared trainees.
If you feel you offer what it takes to be a sound and motivated employee that can earn commissions and/or bonuses based upon performance, please email your resume at your earliest convenience!
Job Responsibilities:
-Making and receiving calls, speaking to patients, insurers, etc.
-Communicate with patients to assist in resolving accounts in a timely manner.
-Coordinate with other internal departments for responding to patient requests, etc.
-Learn to assess and discuss patient’s financial ability to resolve their bill, and for qualifying patients for financial assistance and charity care.
-Keep current with account timelines by learning to manage your account base
-Learn and understand various laws and rules that govern us, such as HIPAA, FDCPA, FCRA, etc.
-Work in a fast paced environment, be effective problem solver, watch your workday go by quickly!
-Learn and understand Medical terminology and Medical billing practices
-Provide excellence in customer service and always practice “the customer is always right” mantra
-Arrive at work promptly and remain engaged until end of day, Monday through Friday
-Enjoy financial rewards in exchange for strong work performance, as well as company paid holidays
-Access to excellent healthcare benefits with company contribution to premium payments
Job Type: Full-time
Pay: From $15.00 per hour
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
Physical Setting:
Schedule:
Supplemental Pay:
Education:
Experience:
Work Location: One location
