Reports To: Pharmacy Technician On Call Supervisor
FLSA Status: Non-Exempt
Job Function: Non-clinical
Classification: On Call
Schedule: Fill in as-needed (8-hour shift between Monday-Friday 8:00am to 6:30pm)
Location: Rincon and Santa Ysabel sites
SUMMARY
Under the direct supervision of the Pharmacist, performs assigned duties in support of the Pharmacy Department with an emphasis on accuracy, timeliness, and patient safety. Provides extraordinary care to patients and staff through friendly, caring, courteous, and professional services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.
Report to work on time and as scheduled.
Assist with preparation, labeling and dispensing of medications and supplies in accordance with physicians’
prescriptions to patients
Manages medication inventory, including ordering, stocking/organizing to prevent medication errors, rotating stock to minimize expired products, proactively responding to drug shortages, maintaining appropriate stock levels of formulary medications, using drop ship and alternative suppliers appropriately, and oversee the disposition of expired products.
Participates in counting and tabulating stock during annual inventory exercise.
Records refrigerator temperatures daily, ensuring that medications are stored at appropriate temperatures. Maintain refrigerator temperature logs per pharmacy policy.
Processes records of medications and supplies dispensed to patients, computes applicable charges, submits insurance claims, and enters data in pharmacy computer program.
Obtains and updates Medi-Cal, Medicare, and other insurance claims data regularly.
Calculates correct dosages, converting between metric and apothecary equivalents.
Organizes and maintains pharmacy files, ensuring they remain updated and are easily accessible. Prepares and files daily records containing information on prescriptions prepared.
Prepares, maintains, and posts current information on prescriptions filled to patients’ medication profile records.
Rings up sales for prescription pick up, collects payment, and gives appropriate change. Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records and withdrawals.
Collects and accounts for reimbursement checks and cash received for pharmacy charges.
Prepares bank deposits of funds received.
Prepares correspondence as needed.
Maintains cleanliness of department’s counters, shelves, and equipment by complying with procedures, rules and regulations.
Helps health care providers and patients by greeting them in person and by phone, answering questions and requests; referring inquiries to the pharmacist
Communicates effectively with nursing, physicians, and ancillary services to meet the needs of these departments and maintain a positive working relationship and image of the pharmacy department.
Follows established departmental policies, procedures, and objectives, continuous quality improvement
objectives, and safety, environmental and/or infection control standards.
Demonstrates an ability to be flexible, organized and function under stressful situations. Rotates to cover the front desk as necessary
Works effectively independently and with other team members.
Attends required meetings and participates in committees as required.
Participates in staff development and educational activities.
Maintains patient confidentiality. Shall attend and participate in HIPAA training in the policies and procedures for guaranteeing the privacy of protected health information (PHI) conducted by the clinic administration. Shall also be trained in areas of privacy protection that are specific to the pharmacy environment, facility, and practice.
Rotates to our satellite facility in Santa Ysabel as needed.
Performs other related duties as required.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
TRAVEL & DRIVING REQUIREMENTS
Travel and driving are not required for this position.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
High school diploma or general education degree (GED)
Graduate of a vocational training school for Pharmacy Technician or equivalent.
Two years related experience preferred.
CERTIFICATES, LICENSES AND REGULATIONS
Current, valid license as a Pharmacy Technician from the California State Board of Pharmacy.
A valid CA driver’s license and good driving record is a required at the time of appointment and must be maintained throughout employment.
Current CPR certification or attain within 6 months of hire.
Applicants must successfully pass a pre-employment physical exam, tuberculin skin test or x-ray and urine drug screen test to include marijuana. Health must be adequate to perform all duties of the position.
Must be fully vaccinated against COVID-19 and pro
Must pass a criminal background check.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of pharmaceutical and related medical terminology.
Knowledge of metric and apothecary systems of weights and measurements.
Knowledge of medical safety standards to assist in the preparation of pharmaceutical substances.
Knowledge of prescription drugs and the dispensing function necessary to check for and assure correctness.
Skill in establishing and maintaining effective working relationships with patients, clinic staff, and the public.
Ability to perform mathematical computations and use a calculator.
TECHNOLOGY SKILLS
Must be proficient in the following:
Pharmacy software; Pioneer Rx preferred.
Productivity Software: Microsoft Office 365; Word, Excel, PowerPoint, Email & Calendar Management (outlook), Teams (video conferencing and meetings), and Share Point.
Utilization of Paycom, Relias Learning, and PolicyTech systems.
LANGUAGE SKILLS
Ability to read, analyze and interpret documents. Possess adequate written and oral language skills to communicate clearly and effectively.
Ability to respond appropriately to the most sensitive inquiries or complaints.
Ability to create and deliver effective presentations to public groups, peer groups and/or leadership.
MATHEMATIC SKILLS
Ability to add, subtract, multiply and divide all units of measure using whole numbers, common fractions, and decimals.
Ability calculate figures and amounts such as discounts, interest, proportions, percentages and volume.
Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to apply principles of logical thinking to a wide range of intellectual and practical problems.
Ability to deal with a variety of abstract and concrete variables.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to apply critical thinking skills to problem solve.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk to hear. The employee frequently is required to stand. The employee is occasionally required to walk and stoop. The employee must regularly lift and/or move up to 10 pounds; may frequently lift and/or move 25 pounds and occasionally lift and/or move up to 50 pounds. The employee must regularly drive for the position. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative to those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal office environment.
CUSTOMER RELATIONS
Responds promptly and with caring actions to patients and employees. Acknowledge psychosocial, spiritual and cultural beliefs and honor these beliefs.
Maintain professional working relationships with all levels of staff clients and the public.
Be part of a team and cooperate in accomplishing department/organizational goals and objectives.
QUALITY MANAGEMENT
Displays knowledge of normal signs of human development and ability to assess and provide age-appropriate care.
Contribute to the success of the organization by participating in quality improvement activities.
SAFETY
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
HIPAA/COMPLIANCE
Maintain privacy of all patient, employee and volunteer information and access such information only on a need-to-know basis for business purposes.
Comply with all regulations regarding corporate integrity and security obligations.
Report unethical, fraudulent, or unlawful behavior or activity.
Indian Preference shall be given in accordance with IHC’s Policies and Procedures.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
