Job Detail

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.

Job Summary

The medical Accounts Receivable/Collections Rep position is responsible for updating patient information and handling all third party billing appropriately; responsible for following up on accounts receivable and resolving delinquent accounts; and responsible for performing all duties in accordance with Practice policies and procedures. This position will be located onsite at our Anaheim office or remote, depending on your location.

Essential Functions of an Accounts Receivable Representative

• Responsible for all aspects of follow up and collections, including making telephone calls, accessing payer websites.
• Identify issues or trending and provide suggestions for resolution.
• Accurately and thoroughly documents the pertinent collection activity performed.
• Review the account information and necessary system applications to determine the next appropriate work activity.
• Verify claims adjudication utilizing appropriate resources and applications. Initiate telephone or letter contact to patients to obtain additional information as needed.
• Perform appropriate billing functions, including manual re-bills as well as electronic submission to payers.
• Edit claims to meet and satisfy billing compliance guidelines for electronic submission.
• Manage and maintain desk inventory, complete reports, and resolve high priority and aged inventory.
• Participate and attend meetings, training seminars and in-services to develop job knowledge. Participate in the monthly, quarterly and annual performance evaluation process with their Supervisor.
• Respond timely to emails and telephone messages as appropriate.
• Communicate issues to management, including payer, system, or escalated account issues.
• Review correspondence to determine specific problems and work towards resolution
• Meet established production and quality standards as set by Rezolut
• Performs special projects and other duties as assigned

Competencies/Skills

• Outstanding communications and interpersonal abilities
• Knowledge of HIPPA and client confidentiality laws
• Basic understanding of medical terminology and administrative processes
• Strong organizational skills with an ability to effectively manage large amounts of detailed information
• Strong commitment to customer satisfaction and an ability to make quick and accurate decisions
• Ability to work independently with minimal supervision and as a part of a team
• Ability to work at a high-volume level of accuracy
• Proficient use of Microsoft Office applications (Word, Excel, Outlook) and internet resources
• Willingness to learn and take on new challenges, roles and duties as assigned
• Experience with clearinghouse
• Experience with practice management software and workflows

General Expectations: