Join Our Dermatology Dream Team!

Natural Image OC is a women-led organization looking for a professional, motivated Administrative Assistant to work closely with the primary physician and manager to support our busy office. We are an upscale office providing top-quality care in a luxurious office setting in Laguna Niguel. Our friendly work environment allows you maintain a healthy work-life balance whilst working to provide excellent patient care. Come and join a team where you are valued, where you have a voice and your opinions matter!

Position Summary

This position is an exciting and unique opportunity for a full-time administrative assistant in an established dermatology and aesthetics center in Orange County. Applicant would be joining a talented and fun group who will support each other as the business continues to grow. We are looking for someone who genuinely wants to grow with our team, enjoys their time at work, and can make a difference in the lives of others. Prior aesthetics experience/knowledge a plus.

About Natural Image Dermatology

The mission of our practice is to create a caring, professional patient-centric experience and deliver highly competent care that is timely and tailored to individualized needs. A successful candidate will ensure this mission is upheld by supporting our Providers and staff in the highest professional capacity.

Position Duties

The following responsibilities include, but are not limited to:

• Reviews, analyzes, and evaluates inventory and prepares orders for review
• Updates and contributes to practice social media channels and prepares monthly patient email communication
• Updates policies, procedures and intake forms that will improve day-to-day operations.
• Participates in training of support staff
• Insurance verifications as needed
• Conducts daily triage of clinic schedule to ensure provider productivity
• Ensures work environments are adequate and safe.
• Improves customer service and satisfaction through policy and procedural changes.
• Leads coordination and integration of efforts to retain patients, and conducts outreach communication to unconverted consultations
• Projects a positive image of the organization to employees, customers, industry, and community.
• Performs other front office related duties as assigned.

Qualifications

• Aprima or similar practice management software experience preferred
• Dermatology experience preferred; insurance experience preferred
• Superior verbal and written communication and interpersonal skills
• Outstanding managerial and diplomacy skills
• Extremely proficient in Microsoft Office Suite or related software
• Excellent organizational skills and attention to detail
• Exceptional analytical, decision-making, and problem-solving skills

Education and Background

Extensive and diversified background with at least 2 years of related medical experience. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instructions.

Job Type: This is a full-time position.

Benefits:

• Health Insurance
• Employee Discounts on retail products
• Mentoring and training
• Employee discounts for eligible aesthetic services

Pay: $ per hour

Schedule:

• Monday to Friday with some Saturdays as required

Job Type: Full-time

Pay: From $18.00 per hour

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative Assistants & Receptionists: 1 year (Preferred)
• Customer service: 2 years (Preferred)

Work Location: One location