Job Detail

Job fair taking place 04/24/2023 in San Marcos. Please submit your resume for review and we will contact you with further information.

Purpose:

The Administrative Medical Assistant performs administrative tasks to support providers and clinic staff. The Admin M.A. will also facilitate communication between the patient and other healthcare professionals.

Responsibilities/Essential Functions (other duties as assigned):

· Processes all out bound referrals in a timely manner, prioritizes urgent and STAT items appropriately.

· Ensures all pertinent paperwork regarding patient referrals is completed and documented in EMR.

· Scheduling of patient follow-ups, non-treatment related. Scheduling of labs and port flushes appropriately and correctly.

· Provides effective insurance authorization as needed. Submits all necessary documentation and proper diagnosis to insurance when submitting authorization.

· Keeps patients informed of status of referrals/authorizations.

· Demonstrates excellent customer service skills, both on the phone and in person.

· Processes genetic testing and coordinates with pathology departments to ensure proper specimens are sent.

· Complete tasks as stated in the Admin MA SOP

· Back up clinical MA when needed.

· Effectively completes other duties and projects as assigned.

Experience, Qualifications/Education:

· High School Diploma or GED required.

· Medical Assistant Certificate from an accredited educational institution preferred.

· Strong customer service background, preferably in healthcare environment.

· Current CPR certification required

· Knowledge of computer/telephony support, preferably in a health care environment

· Strong customer service background, preferably in health care environment

· Excellent verbal communication skills

· Competence with computer processing functions and other standard office equipment

· Ability to manage and prioritize multiple tasks

· Ability to calmly and professionally resolve customer issues with diplomacy and tact

· Ability to work independently with minimal supervision

· Strong organizational skills

Working Conditions:

· This position functions primarily indoors in a medical / business environment. Employee may be subject to blood borne pathogens, radiation, bio waste and other medically-related factors, with exposure to moderate noise levels.

· Visual acuity to read and compute screen and paper documents; close and distance vision, peripheral vision depth perception, ability to adjust focus; hearing acuity to converse with staff and customers;ability to walk, stoop, bend, kneel, and lift and move 25 pounds on a regular basis; ability to sit for hours at a time. Employee will be exposed to moderate noise levels, interruptions, and occasionally asked to work evening and weekends as needed.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Medical specialties:

• Oncology

Schedule:

• Monday to Friday

Work setting:

• Clinic
• In-person

Ability to commute/relocate:

• San Marcos, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• EMR systems: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Required)

Work Location: In person