Job Detail

Support Staff

Full Job Description

We are currently looking for enthusiastic Support Staff at our long-term treatment center for those suffering from mental illness and chemical dependency. Our work locations include Oceanside, and Vista.

The Support Staff at Crownview Co-Occurring Institute (CCI)/Solutions in Recovery is responsible for performing advanced indirect and selected direct client care duties in support of the clinical process in a competent manner under the direction of the Clinical, Management, and Director team. Below are some of the duties of the Support Staff:

• Assists House Managers/Case Managers with client transportation to CCI office, outside appointments, other facilities, evening self-help meetings, and other recreational activities
• Oversees and assists clients with everyday life skills such as cleaning, cooking, practicing coping skills, etc.
• Perform household duties such as cooking and cleaning
• Ensures that the environment of care adheres to the safe care of the clients adhering to policies, procedures, and standards of care.
• Engages with each client daily and documents interactions in shift/incident reports.
• Observe Client Self-administration of Medication
• While performing the duties of this job, the employee is occasionally required to stand or sit for extended periods of time. The employee must occasionally lift and/or move up to 25 pounds.
• While performing the duties of this job, the employee must be able to work in a fast-paced environment with minimal to high volumes of stress
• Uphold and enforce Crownview Co-Occurring Institute/Solution in Recovery's standards, policies and procedures, client rights, and professional code of ethics and conduct.
• Facilitate groups (when applicable)
• Ability to learn, utilize and navigate EHR/Alleva.
• Ensures clients are informed of inappropriate behavior.
• Document client progress
• Prepare documentation accurately and within agency time frames.
• Intervene during crisis intervention situations.
• Participate in the agency’s Orientation training, staff meetings, and in-service training.
• Adhere to code of ethics, legal aspects of clinical practice, professional standards, duty to warn, abuse and neglect reporting policies and procedures, and exercise professionalism at all times.
• Exercise awareness in cultural competency, client satisfaction, quality of services, client needs, and overall health and safety staff and clients.
• Maintains a high degree of self-awareness and the ability to stay calm under pressure.
• Utilizes trauma-informed care while applying crisis intervention, motivational interviewing, and supervision of the participants.
• Seeks clinical consultation when encountering new and/or high-risk clinical circumstances.
• Works collaboratively with other members of the treatment team and communicates any behavioral concerns to the participant’s Case Manager, Clinical Therapist, Medical, and Psychiatrist

Knowledge, Skills, and Abilities:

• Knowledge of industry standards as related to the position of Support Staff.
• Basic knowledge of PC software programs, particularly Microsoft Word, Excel, and other electronic medical record programs is preferred.
• Written and oral communication skills; must be able to concentrate on work amid distractions such as noise, conversations and foot traffic
• Must maintain self-control in volatile or hostile situations such as when verbally or physically confronted in an aggressive manner
• Recognize mood changes or signs of behavior that indicate relapse or mental instability
• Must be able to work independently with little supervision in an unstructured environment with multiple demands
• Must possess a reading and writing level that provides for clear expression and/or understanding of assignments related to the job description.
• Ability to represent the program well in interactions both inside and outside the facility.

Minimum Requirements:

• Must be at least 18 years old
• High school or GED graduate is required.
• Current American Red Cross Adult First Aid, CPR and AED Completion Certificate or agree to complete before start date
• Must provide documentation of a TB test within the last year
• Must possess a valid, California driver’s license and have a clean driving record.
• Must not be on active parole or probation
• Pass a comprehensive national and multi-jurisdictional criminal background check
• Pass a drug screen test
• Must show proof of COVID vaccinations with booster
• Must be available to work evening hours, weekends, and holidays.
• Evening Hours: 1-9:30 P.M., 2-10:30 P.M.
• Overnight Hours: 10 P.M.-6:30 A.M.
• Weekend Hours: Vary (6:30 A.M.-3PM, 11AM-7:30 P.M., 2PM-10:30 P.M.)

Preferred Qualifications:

• Registered or Certified as a SUD Counselor by one of the following certifying agencies: California Consortium of Addiction Programs and Professionals (CCAPP), California Association of DUI Treatment Programs (CADTP), or the California Association of Drug/Alcohol Educators (CAADE) and maintain this certification without interruption (preferred)
• Minimum of one (1) year experience in the field of behavioral health and/or chemical dependency, providing services such as assisting clients with medication administration, cooking meals, handling laundry, running errands, grocery shopping, budgeting, etc. (preferred)
• Access to a registered vehicle with proof of full coverage insurance (preferred)

Work Location:

• Multiple locations

Work Remotely:

• No

Crownview Co-Occurring Institute provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekend availability

Application Question(s):

• This position requires the transportation of clients using company vehicles. Do you have anything on your driving record that may disqualify you from being added to our company vehicle insurance policy?
• Our work locations include Oceanside and Vista. Are you able to reliably commute to work each day for your scheduled shifts?
• Are you fully vaccinated for COVID-19 and able to show proof of vaccination? (Deal Breaker)

Experience:

• Mental Health or AODS: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location