Job Detail

Bilingual Medical Assistant needed for Front and Back Office

We need a mainly front office MA who can answer calls and help patients enter their information in the Ipad, check patients in, and help with the back office as needed with vitaling patients and doing bloodwork.

The primary function of the Medical Assistant is to provide direct and indirect support to medical providers in the safe and appropriate delivery of patient care. The MA performs basic clinical tasks within their scope of practice and established policies and procedures under the direct clinical supervision of a licensed professional.

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

 Prepare the exam room for clinician; cleans and stocks rooms in between patients.

 Prepare patients for the health care visit by directing and/or accompanying them to the examination room; providing gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.

 Verify patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.

 Support patient care delivery by helping providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies as directed/authorized by the attending provider; drawing blood; taking electrocardiograms; removing sutures; changing dressings.

 Educate patients by providing medication and diet information and instructions; answering questions.

 Perform diagnostic and laboratory tests including, but not limited to, audiometry, EKG, spirometry, urine dips, acu-check, urine HCG, hemocue hemoglobin, etc. according to competency standards.

 Perform venipuncture, finger sticks and heel sticks in accordance to policy and procedure and OSHA regulations.

 Prepare specimens in the pre-analytical stage of testing, computer entry, documentation and follow through.

 Administer injections and diagnostic tests/referrals as ordered, including immunizations, completing lab and x-ray requisitions, and other services ordered by the clinician.

 Document all immunizations according to standards.

 Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

 Perform age appropriate screening as needed or as directed by clinician.

 Perform end of shift tasks for room closure and equipment.

 Answer patient calls and routes messages to appropriate provider in EMR.

 Preview provider schedule; ensure medical records and other documents are available for provider to review; review and highlight gaps in care.

 Follow organization standards for Universal Precautions when working with potentially infectious materials (blood or body fluids).

 Work as part of a care team to coordinate and prioritize patient care.

 Alert designated person to needed supplies/equipment.

 Report any safety hazards, incidents, HIPAA violations, or other risk management issues to supervisor.

 Assist patient and/or guardian with completing required forms (CHDP, registration, screening, etc).

 Provide patients with clinical summaries, lab orders, treatment plan, referrals as needed.

 Assist patient/ guardian with scheduling appointments as needed.

 Complete required trainings (universal precautions, blood borne pathogens, risk management, safety drills, customer service, cultural sensitivity, etc) on a timely basis.

 Maintain patient confidence and protect operations by adhering to HIPAA standards at all times.

 Attend all mandatory meetings and other meetings as requested.

 Participates in customer service related issues and adheres to organization customer service values.

 Perform other duties as assigned.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Professional development assistance
• Retirement plan
• Travel reimbursement
• Vision insurance

Medical Specialty:

• Geriatrics
• Internal Medicine
• Ob/Gyn
• Pediatrics
• Primary Care
• Psychiatry
• Urgent Care

Schedule:

• Day shift
• Holidays
• Monday to Friday

Experience:

• Medical Assistant: 1 year (Preferred)

Ability to Commute:

• Santa Ana, CA 92704 (Preferred)

Work Location: In person