Job Detail

About Us:
Active Mobility Inc. is a family-owned company that has proudly served the greater Inland Empire for over 20 years. As Murrieta locals, our priority is the satisfaction and safety of our customers, and we are committed to meeting the needs of our community. We offer a wide selection of products from world-renowned mobility and medical equipment manufacturers. Our offerings include a large range of compression wear, vehicle lifts, and even a handicap-accessible van for demonstration.

Job Description:
We are looking for a detail-oriented and customer-focused Billing Associate / Medical Supply Specialist to join our team. In this role, you will play a critical part in ensuring that customers receive the necessary medical equipment while managing the billing process efficiently. If you are organized, enjoy working with customers, and thrive in a dynamic environment, this could be the perfect opportunity for you!

Key Responsibilities:

Billing:

• Accept and process doctors' orders.
• Check customers' eligibility for requested items.
• Verify the doctor's Medicare registration status and the patient's insurance coverage.
• Follow up with doctors to obtain necessary information, such as mobility examination details.
• Ensure all required documentation is collected and submitted for processing.
• Submit paperwork for prior authorizations.
• Upon approval, create invoices and communicate with customers to provide updates.
• Schedule delivery or pickup of equipment based on customer needs.
• Once the item is delivered or picked up, process billing to the patient's insurance.

Customer Service & In-Store Support:

• Assist customers in the store, answer phones, and help with checkout.
• Provide expert advice on our wide selection of mobility and medical equipment.
• Maintain a welcoming and supportive environment for customers visiting our showroom.

Qualifications:

• Strong attention to detail and organizational skills.
• Excellent communication skills, both verbal and written.
• Ability to manage multiple tasks and prioritize work efficiently.
• Comfortable using billing software and learning new systems (training provided).
• Prior experience in medical billing, insurance verification, or a related field is a plus but not required.

Why Join Active Mobility Inc.?

Comprehensive Training:
We provide training to ensure you have the skills and knowledge to succeed.

Supportive Environment:
As a family-owned business, we value a friendly and collaborative work culture.

Make a Difference:
Help improve the quality of life for our customers by ensuring they receive the medical equipment they need.

Scheduling:

We are looking for someone to work 9am-5pm on Monday's, Tuesday's and Thursday's. This is flexible.

Job Type: Part-time

Pay: $18.00 per hour

Schedule:

• 8 hour shift

Ability to Relocate:

• Murrieta, CA 92562: Relocate before starting work (Required)

Work Location: In person