Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.
Responsibilities:
This is a hybrid (onsite/remote) role!
Responsible for assisting with the billing/revenue cycle (charge review, billing, denial management and appeals process, payment posting, accounts receivable management, and contract review as applicable) for all assigned payers. Perform general administrative duties, answer phones, prepare correspondence, file, shred, make copies and distribute/process items.
Essential Job Functions
Work on returned mail from patient/insurance correspondence
Answer patient and clinic inquires to the extent of current billing knowledge
Provide customer service internally and externally with professionalism, courtesy, knowledge and follow through
Create/maintain computerized information, maintain call database for billing issues, maintain billing warrant information
Assist in preparation of billing manuals, flyers and other handouts to review with Billing Specialist
Process electronic and paper claims
Provide back-up for other billing staff & work projects as assigned
Maintain Aging and Credit Reports for month end closing process
Post manual encounters as assigned
Payer assignments as applicable to experience level, to include SFS and Self-Pay
Monitor Aging, and send weekly aging report status to management, if applicable
Process patient and insurance refunds when applicable.
Qualifications:
Minimum
High school graduate or equivalent
Minimum two years’ experience in a medical office setting, preferably in billing and revenue cycle activities
Minimum one year experience with practice management system; NextGen preferred
Medical billing certification or equivalent experience
Required Skills/Knowledge/Abilities
Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred
Strong typing/data entry (minimum 35wpm) and computer skills, including proficiency in Microsoft Excel, Word and Outlook
Ability to perform a high volume of numerical detail work with speed and accuracy
Ability to operate a 10-key calculator quickly and accurately
