Job Detail

Synovation is seeking Call Center Agents to act as our front-line in our phone support customer service department.
Willing to train qualified candidates.
We have multiple openings
The ideal candidate will assist the clinical staff by performing a variety of office-related tasks.

Are you ready to join the ultimate team?

Are you dedicated to your passion to serving the community and helping others?

Are you that “go to” person?

If so, we want to hear from you!

Position Type: Full-Time & Part-Time positions available

Willing to train qualified candidates

We have multiple openings

Requirements:

• Bilingual (English/Spanish)
• Certified Medical Assistant

Core Job Duties (but not limited to):

• Superior Customer Service – Phone support
• Greet and address patients’ inquiries professionally
• Ensure patient information is correct
• Handle telephone calls regarding patient accounts.
• Provide information about available services provided by the clinic
• Dependable: Must be able to be at on-time and as scheduled
• Computer Applications and Data Entry: Enter customer data, Excel, MSWord, Outlook
• General Administrative duties: filing, scanning, emailing, research

Qualifications:

• Education: High school Diploma or GED (required)
• Associates or higher (preferred)
• Experience with chronic pain population (preferred)
• Proven ability to work and participate as a team player

Interested candidates should apply by submitting a resume in PDF or MSWord format.