Job Detail

Case Manager II Homeless Services CCRT/Costa Mesa - Drug and Alcohol Counseling

Date Posted: Dec 22, 2022

Job Description

Job Details
Full-time$22.81 - $24.81 an hour15 hours ago
Benefits
  • Dental insurance
  • Health insurance
  • Professional development assistance
  • Referral program
  • 401(k)
Qualifications
  • Communication skills
  • Microsoft Office
  • Intake
  • Driver's License
  • Computer skills
  • Bachelor's degree
Full Job Description
Overview: Case Manager IIs (CMIIs) will be part of the Community Care Response Team (CCRT) responding to 9-1-1 and Community calls for service for people experiencing homelessness and mental health concerns. CM IIs will be part of multi-disciplinary care teams alongside Social Workers, Drug and Alcohol Counselors, Psych Techs, and other professionals offering care and service coordination in partnership with other nonprofits, County and City entities, law enforcement, behavioral health services, and medical providers to ensure clients receive the help they need. These services are provided in collaboration with our partners with the intention of assisting clients with obtaining and maintaining permanent housing as quickly as possible. Case Manager IIs (CM IIs) provide case management and supportive services to individuals and families who are experiencing street-level homelessness. Through street outreach, CM IIs seek to connect unsheltered homeless neighbors to sustainable housing. CM IIs meet clients where they are and support them to achieve their goals. City Net’s services are housing-focused; CM IIs work with clients on developing long-term housing plans. CM IIs connect homeless neighbors to appropriate supportive services, including medical health treatment, mental health treatment, counseling, and permanent housing. City Net’s programs follow Housing First and Harm Reduction service models.
This position works 5 days per week, 8 hours each shift for a total of 40 hours per workweek. The person in this position will report to our Anaheim office daily and work in both Anaheim and Costa Mesa.
Work Schedule: Monday, Tuesday, Thursday, and Friday from 12:30pm - 9pm and Wednesday from 9:30am - 6pm.
Please note: While this job posting is for an opening we currently have in the Cities mentioned above, we are responsive to the needs of our clients and funders, and therefore the person in this position may be transferred to neighboring locations as needed. Requirements
2-4 years of case management experience with City Net’s target populations (people affected by homelessness, substance use disorders, chronic health and mental health concerns, domestic and intimate partner violence, and/or human trafficking)
Upbeat passion for ending homelessness
Desire to make a difference in the lives of our most vulnerable neighbors during this time of uncertainty and beyond
Empathetic, self-motivated, flexible, dynamic personality
Experience cultivating and maintaining productive, professional relationships with various stakeholders required.
Understanding of the importance of quality and timely data collection and reporting
Excellent professional boundaries
Professional verbal and written communication skills (English)
Strong interpersonal, analytical, and time management skills
Effective and professional networking and relationship management skills
Ability to work independently and as part of a team
Ability to work flexible hours including evenings and weekends
Proficiency in PCs and Microsoft Office Suite
Ability to accomplish goals and produce valuable results with minimal supervision
Ability to handle multiple projects simultaneously while maintaining creativity and strategic thinking and continuing to meet or exceed goals
Ability to work well with people from diverse backgrounds with varying degrees of experience
This position may involve variable scheduling including early mornings, late evenings, and weekends. For example, there may be an early morning shift once per week, or a weekly evening outreach. Must be available for this type of variable schedule.
May be required to drive a company vehicle to transport clients. For insurance purposes, drivers must be at least 25 years of age, have a valid CA Drivers License, and must pass a Motor Vehicle Report.
Must be authorized to work in the United States for any employer.
Constantly works in outdoor weather conditions.
Frequently moves about inside the office, in the field (both indoors and outdoors at local shelters, parks, restaurants, riverbeds, beside railroads, beside freeways, etc.), or at meetings/events to access people, file cabinets, office machinery, etc.
Frequently ascends/descends stairs, hills, and underpasses to access clients.
Frequently position self to communicate effectively with clients sitting or lying on the ground.
Must be able to traverse rough outdoor terrain at least 2/3 of the time.
Must be able to move oneself quickly in certain urgent/emergent situations (e.g. to avoid falling or projected items, or to administer Naloxone/Narcan to a client who has overdosed).
Nice to Have
Experience and homelessness services professional contacts in Sacramento and surrounding areas.
Experience gathering and maintaining confidential client records, including intake paperwork, case notes, and client management system data entry.
Bachelor’s degree or higher in Social Work, Human Services, Sociology, Psychology, or a related field
Organizational Overview
City Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.

Benefits
We believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:
Health insurance (City Net pays 100% of the employee premium for our baseline plan)
Paid time off
Retirement plan
401(k)
401(k) matching
Dental insurance
Vision insurance
Life insurance (Employer paid group term life and voluntary life)
Referral program
Parental leave
Professional development assistance
Employee assistance program
Wellness Reimbursement Program
Company Vehicles, iPhones, Laptops, and Tablets
Career Pathing, Raises, Recognition & Rewards
ImmediatePay Earned Wage Access
Credit Union Preferred Partnership
Visit https://citynet.apscareerportal.com for further details.
Diversity, Equity, Inclusion, and Belonging: Promoting a culture of diversity, equity, inclusivity, and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths, experiences, and backgrounds. Note: We do not consider your name, or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).
Questions? If you have questions about this position or our organization, please contact City Net's Recruitment Team by emailing Recruitment[at]CityNet[dot]org. Please do not contact any of the Homeless Services Outreach Numbers listed on our website, as those phone lines need to remain open exclusively for people who are experiencing homelessness and need help. Thank you!


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