Job Detail

Case Manager III MSW Homeless Services MDRT - Drug and Alcohol Counseling

Date Posted: Dec 01, 2022

Job Description

Job Details
Full-time$27.93 - $29.93 an hour1 day ago
  • Dental insurance
  • Health insurance
  • Professional development assistance
  • Referral program
  • 401(k)
  • Communication skills
  • Microsoft Office
  • Driver's License
  • Computer skills
  • Case management
  • Master's degree
Full Job Description

Overview: The Case Manager III, MSW Social Workers will be part of the Santa Ana Multi-Disciplinary Response Team responding to 9-1-1 calls for service for people experiencing homelessness and mental health concerns. Social workers will provide mental health assessments, meet clients where they are, and support them to achieve their goals. City Net’s services are housing-focused; Social Workers work with clients on developing long-term housing plans. Social Workers connect homeless neighbors to appropriate supportive services, including medical health treatment, mental health treatment, counseling, and permanent housing.

Social Workers will be part of multi-disciplinary response teams alongside Drug and Alcohol Counselors, Case Managers, Psych Techs, and other professionals offering care and service coordination in partnership with other nonprofits, County and City entities, law enforcement, behavioral health services, and medical providers to ensure clients receive the help they need. These services are provided in collaboration with our partners with the intention of assisting clients with obtaining and maintaining permanent housing as quickly as possible.

Please note: while this job posting is for an opening we currently have in the City mentioned above, we are responsive to the needs of our clients and funders, and therefore the person in this position may be transferred to neighboring locations as needed.


  • A Master of Social Work Degree is required for this position, candidates without this degree cannot be considered.
  • Must be eligible to drive a company vehicle to transport clients. For insurance purposes, drivers must be at least 25 years of age, have a valid CA Drivers License, and must pass a Motor Vehicle Report.
  • Upbeat passion for ending homelessness
  • Desire to make a difference in the lives of our most vulnerable neighbors during this time of uncertainty and beyond
  • Empathetic, self-motivated, flexible, dynamic
  • Excellent professional boundaries
  • Professional verbal and written communication skills
  • Strong interpersonal, analytical, and time management skills
  • Effective and professional networking and relationship management skills
  • Ability to work independently and as part of a team
  • Professional verbal and written communication skills (English)

Proficiency in PCs, Microsoft Office Suite, and iPhones

  • Ability to accomplish goals and produce valuable results with minimal supervision
  • Ability to handle multiple projects simultaneously while maintaining creativity and strategic thinking and continuing to meet or exceed goals
  • Ability to work well with people from diverse backgrounds with varying degrees of experience
  • Ability to inspire, train, motivate, challenge, and coordinate others
  • This position may involve variable scheduling including early mornings, late evenings, and weekends. For example, there may be an early morning shift once per week, or a weekly evening outreach. Must be available for this type of variable schedule.
  • Must be authorized to work in the United States for any employer

Nice To Have

  • Spanish Fluency
  • Case management experience with City Net’s target populations (people affected by homelessness, substance use disorders, chronic health and mental health concerns, domestic and intimate partner violence, and/or human trafficking) strongly preferred.
  • Experience and contacts with homelessness services organizations in the Santa Ana area strongly preferred.

For a full position description, go to
Organizational Overview: City Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.

Benefits: We believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:

  • Health insurance (City Net pays 100% of the employee premium for our baseline plan)
  • Paid time off
  • Retirement plan
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Vision insurance
  • Life insurance (Employer paid group term life and voluntary life)
  • Referral program
  • Parental leave
  • Professional development assistance
  • Employee assistance program
  • Wellness Reimbursement Program
  • Company Vehicles, iPhones, Laptops, and Tablets
  • Career Pathing, Raises, Recognition & Rewards
  • ImmediatePay Earned Wage Access
  • Credit Union Preferred Partnership
  • Visit for further details.

Diversity, Equity, Inclusion, and Belonging: Promoting a culture of diversity, equity, inclusivity, and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths, experiences, and backgrounds. Note: We do not consider your name or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).

Questions?: If you have questions about this position or our organization, please contact City Net's Recruitment Team by emailing Recruitment[at]CityNet[dot]org. Please do not contact any of the Homeless Services Outreach Numbers listed on our website, as those phone lines need to remain open exclusively for people who are experiencing homelessness and need help. Thank you!

Job Type: Full-time

Pay: $27.93 - $29.93 per hour

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