Job Detail

Job Description – Case Manager Reports to: Director of Clinical Services License/Certificate Requirements: CADC I; CADC II; CADC-CS; LAADC SUMMARY The Case Manager at INFINITI GROUP LLC is responsible for providing direct services and supportive contacts to the client and/or their families, and developing resources within the community, which are supportive to the recovery of the client. He/she also functions as an advocate for the client, seeing that appropriate services are provided and assists the client in receiving these services as appropriate. AGE/PATIENT POPULATION(S) SERVED Age of Patient Population Served: Adult (18 & older) Population Served: Persons meeting DSM5 criteria for substance use disorders with or without co-occurring psychiatric illness EXPECTATIONS OF ALL EMPLOYEES Adheres to all INFINITI GROUP LLC’s Policies and Procedures Conducts self in a manner that represents INFINITI GROUP LLC’s values at all times Maintains a positive and respectful attitude with all work-related contacts Communicates regularly with supervisor about departmental and INFINITI GROUP LLC’s concerns Consistently reports to work on time, prepared to perform the duties of the position Meets productivity standards and performs duties as workload necessitates ESSENTIAL DUTIES AND RESPONSIBILITIES Provide direct clinical services (i.e., psycho-social assessment, consultation, individual/group/family counseling, professional in-service training, and community education services, etc.) at a rate that achieves or exceeds the INFINITI GROUP LLC’s minimum direct service standard as established annually. Open and maintain case records as established by INFINITI GROUP LLC’s policy and procedures.

Work cooperatively with other community resources and referral sources to coordinate services to clients. Assisting in the assessment of area needs for mental health, substance abuse, and program services. Go out into the community working with clients as well as in the agency office. Good writing skills which enable one to accurately chart client progress and interaction during contact.

Communicate clearly and assertively with clients and staff. Lecture in a large and/or small group setting. Participates in INFINITI GROUP LLC’s 24-hour Emergency Services, which includes availability for back-up rotation coverage for after hours, weekends, or holiday emergencies. Ensures safe care to patients adhering to policies, procedures, and standards of care, Promotes individual professional growth/development by meeting requirements for mandatory/continuing education/skills competency; supports department goals which contribute to the success of the organization.

Will require some travel to other locations for individual or group sessions as deemed appropriate. When required to transport patients: A. Prior to transporting patients, ensure that there are no alert signals active (i.e., check engine light, TMPS system, etc.) and that tires are properly inflated in accordance with manufacturer standards. B.Accompany and transport patients as assigned.

C. Arrives promptly and ensures patients prompt arrival for appointment. D.Follows vehicle operation rules. E.Practices defensive driving techniques F.Be able to verbalize protocol for transportation safety and for management of out-of-control behaviors.

G.Reports to Clinical Director concerns and/or issues related to clients transportation. Carry out other responsibilities as delegated. AGE SPECIFIC COMPETENCIES (ADULT, 18 years old and older) 1.Allows patient to maintain control; involves patient in decision-making and planning of care, as appropriate to condition and situation. 2.Encourages participation in care.

3.Demonstrates clinical knowledge of expected adult vital signs. 4.Recognizes abuse/neglect potential. 5.Encourages family support. 6.Recognizes/respects concerns over interruption of work/plans/separation from family, etc.

7.Recognizes fears regarding potential life style changes. 8.Encourages verbalization of fears and anxiety; maintains age-appropriate communication MINIMUM JOB REQUIREMENTS Education, Training, and Experience Required: Certified Alcohol and Drug Counselor (i.e. CADC I, CADC II, CADC-CS, LAADC) preferred or RADT II will be accepted. Should be experienced as a Case Manager, preferably in the field of chemical dependency and/or behavioral health.

Current Basic Adult CPR/First Aid certification Current TB Clearance To transport patients: Must possess a valid, Class C California driver’s license and have a clear driving record. Required Knowledge, Skills, and Abilities: Knowledge of industry standards as related to the position of Case Management. Basic knowledge of PC software programs, particularly Microsoft Word and Excel is preferred. Accurately and timely enters clinical documentation using electronic medical records (EMR) software.

Written and oral communication skills; must be able to concentrate on work amid distractions such as noise, conversations and foot traffic Must maintain self-control in volatile or hostile situations such as when verbally or physically confronted in an aggressive manner Must be able to work independently with little supervision in an unstructured environment with multiple demands Must possess a reading and writing level that provides for clear expression and/or understanding of assignments related to job description. Ability to represent the program well in interactions both inside and outside the facility. PHYSICAL DEMANDS/WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand or sit for extended periods of time. The employee must occasionally lift and/or move up to 25 pounds. The job requires frequent contact with water (hand washing and cleaning) and working with body fluid and hazardous chemicals. When under these working conditions, OSHA standards and universal precautions must be followed at all times.

While performing the duties of this job, the employee must be able to work in a fast-paced environment with minimal to high volumes of stress. EEOC STATEMENT: It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a), prohibiting discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibiting discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Employment Type: Full Time Years Experience: 1 - 3 years Bonus/Commission: No