Job Detail

Responsibilities:

• Assist patients to complete all necessary forms and documentation including medical insurance
• Ensure patient information is accurate including billing information
• Move patients through appointments as scheduled
• Provide basic and accurate information in-person or via phone/ email
• Schedule high volume of patient appointments
• Collect co-pays and payment
• Respond and comply to requests for information
• Ensure follow up appointments are scheduled
• Distribute electronic faxes
• Handle incoming and outgoing post
• Ensure reception area is well maintained, neat and clean
• Safeguard patient privacy and confidentiality
• Medical Records requests
• Answer high volume of calls
• Complete other clerical duties as assigned
• Provide direct patient care, including taking vital signs, preparing patients for examinations, and assisting with procedures
• Administer medications and injections as directed by healthcare providers
• Perform basic laboratory tests and collect specimens for testing
• Assist with medical coding and documentation
• Provide medical administrative support, including scheduling appointments, managing patient records, and verifying insurance information
• Ensure patient comfort and safety during procedures
• Educate patients on proper medication use and post-care instructions

Requirements:

• Certification as a Medical Assistant
• Strong knowledge of medical terminology, anatomy, and basic life support
• Experience in a hospital or clinical setting preferred
• Proficient in patient service and communication skills
• Ability to accurately code medical procedures and diagnoses
• Familiarity with electronic health record systems
• Excellent attention to detail and organizational skills

Spanish preferred*

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Expected hours: 40 per week

Benefits: