Job Detail

About Us:
VOALA

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless facilities, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

SHAWL (Support for Harbor Area Women’s Lives)

SHAWL Women’s House is a four-month residential recovery program for 13 homeless, addicted women who are survivors of Domestic Violence. SHAWL provides comprehensive services and treatment in a warm and supportive atmosphere for women who are attempting to end their addiction, live a life free from violence and become self-sufficient. SHAWL provides the structure and support in a nurturing residential setting. The program provides the residents with opportunities, information and confidence to remain drug and alcohol free. SHAWL gives the women an opportunity to improve their life and educational skills, time to explore destructive behavior patterns and learn new decision-making skills in order to work toward stability as well as independence in their lives.

JOB SUMMARY AND PURPOSE

The Counselor AOD II is responsible for the provision of alcohol and drug treatment services to clients and their families, engaging in treatment plan process with therapist and case manager and ongoing clinical documentation to support the whole person care of the client. This position reports to the Program Manager and the Clinical Director, who will supervise the duties and job performance

DUTIES AND RESPONSIBILITIES

As -part of a multi-disciplinary Case Management team, performs primary alcohol and drug counseling functions including screening, assessment, and intake;
Provides one on one mentoring and support to clients
Teaches clients independent living and problem-solving skills – develop, plan and initiate methods of exposing clients to healthy lifestyle activities designed to alter former lifestyles, attitudes, images and other negative behavioral patterns.
Acts as advocate for client before outside social service and legal organizations
Collaborate with Case Manager and therapist to ensure that critical linkages to support services meeting the medical, mental health, housing and education needs of the participant are consistently and effectively delivered;
As part of the Case Management Team, conducts crisis intervention
Leads or coordinates group, individual, and educational sessions
Coordinates treatment services with members of the multidisciplinary Case Management team
Conducts discharge and transition planning; drafts discharge summary
Meets regularly with supervisor and multidisciplinary Case Management Team to ensure the implementation of prescribed treatment protocol, the success of the client in the execution of the treatment/case plan.
Attend and participate in scheduled supervision meetings with assigned supervisor;
Attend and participate in shift exchange meetings, case conferences, staff meetings and other treatment team meetings in accordance with program needs
Ensures timely and accurate records are kept, both hard (paper) copy and electronic health records. These records shall document all treatments and client progress, including records of client self-administration of prescribed medication.
The Counselor shall monitor Self-administration of medication, and shall monitor and collect drug screens as may be required.
All record-keeping shall support client’s privacy rights under HIPAA, be in accord with State and Federal law, and SCADP policy and procedure.
Prepare reports as required by funder.
Adheres to professional standards of care and conduct, as set forth by licensure/certification and SCADP policy, including ongoing professional education and organizational training sessions as may be required.
Transports program participants to scheduled appointments, events and meetings as may be required and as assigned.
Assist with program and outreach events as may be required.
Participates in coverage of telephone hotline, pursuant to organization training and procedure.
Other duties as may be required to support SCADP mission and goals.

Qualifications

REQUIREMENTS:
Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION:
Alcohol and Drug Counseling Certification by an approved accrediting organization (CCAPP, CADTP or CADEE)

EXPERIENCE:
A minimum of three years experience in the provision of SUD treatment services working with the target population

KNOWLEDGE:
Knowledge of substance use disorder and family dynamics related to substance abuse;
Culturally sensitive and competent
Understanding and experience working with recovering individuals and their impacted family members;
Knowledge of/experience with substance abuse services in L.A. County;
Understanding and familiarity with 12 Step Programs, substance abuse recovery and related issues;

TECHNOLOGY SKILLS:
Basic Microsoft operating system navigation – Outlook, MS Word, Excel, PowerPoint, Office. Familiar with Database use/data entry and retrieval.

SKILLS AND ABILITIES:
Ability to perform under circumstances of possible emotional stress and conflict, including dealing with un-cooperative clients.
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.
Ability to work evenings and weekends

INTERPERSONAL CHARACTERISTICS:
Good organization skills

PREFERRED QUALIFICATIONS:
Strong crisis management skills
Conflict resolution & de-escalation skills
Demonstrated ability with EHR
Bilingual Spanish preferred

VOALA BENEFITS SUMMARY:
Choice of 3 medical insurance plans
Choice of 2 dental insurance plans (one plan for employee only; has no premium)
Vision insurance plan
Voluntary Supplemental Coverage
Accidental Injury Coverage
Hospital Care Coverage
Critical Illness Coverage
Pet Insurance
Paid vacation time
Paid sick time
10 company paid holidays
Company funded 401a retirement pension plan
Optional employee contribution to 403b retirement savings plan
Life and AD&D insurance
Programs to maintain your health and well-being
Employee Assistance Plan (EAP) – (No cost to employee and 100% confidential)
Company funded Short-term Disability Insurance (STDI) Insurance
Company funded Long-term Disability Insurance (LTD)

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.