Position Overview: Drug and Alcohol Counselors will be part of the Multi-Disciplinary Response Team responding to 9-1-1 and calls for service for people experiencing homelessness and mental health concerns. Drug and Alcohol Counselors will provide mental health assessments, meet clients where they are, and support them to achieve their goals. City Net’s services are housing-focused; Drug and Alcohol Counselors work with clients on developing long-term housing plans. Drug and Alcohol Counselors connect homeless neighbors to appropriate supportive services, including medical health treatment, mental health treatment, counseling, and permanent housing.
Drug and Alcohol Counselors will be part of multi-disciplinary care teams alongside Case Managers, Mental Health Techs, and other professionals offering care and service coordination in partnership with other nonprofits, County and City entities, law enforcement, behavioral health services, and medical providers to ensure clients receive the help they need. These services are provided in collaboration with our partners with the intention of assisting clients with obtaining and maintaining permanent housing as quickly as possible.
Main Work Location: Reports daily to the Santa Ana office to be dispatched to field work throughout Santa Ana.
Work Environment & Expected Hours: Sunday - Wednesday from 7 am - 5:30 pm. This job operates primarily “in the field”, with daily travel to and work within local neighborhoods, shelters, and informal encampments as well as meetings in professional office environments, law enforcement offices, community nonprofit and government agency offices, and other public and business spaces. This position works four days per week, 10 hours each shift.
Requirements
Substance Use Disorder Counseling Certification/Credentials (CADC (Preferred), CATC, CAS, RAS, etc.)
Experience cultivating and maintaining productive, professional relationships with various stakeholders
Excellent professional boundaries
Professional verbal and written communication skills
Strong interpersonal, analytical, and time management skills
Effective and professional networking and relationship management skills
Ability to work independently and as part of a team
Ability to work flexible hours including evenings and weekends
Proficient PC, Microsoft Office Suite, iPhone, and Google Suite skills
Ability to accomplish goals and produce valuable results with minimal supervision
Ability to handle multiple projects simultaneously while maintaining creativity and strategic thinking and continuing to meet or exceed goals
Ability to work well with people from diverse backgrounds with varying degrees of experience
Ability to inspire, train, motivate, challenge, and coordinate others
Must be authorized to work in the United States for any employer
Nice To Have
Bachelor's degree or higher in Social Work, Human Services, Sociology, Psychology, or a related field
Case management experience with City Net’s target populations (people affected by homelessness, substance use disorders, chronic health and mental health concerns, domestic and intimate partner violence, and/or human trafficking)
Experience and contacts with homelessness services organizations in the Santa Ana area
Organizational Overview: City Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.
Benefits: We believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:
Health insurance (City Net pays 100% of the employee premium for our baseline plan)
Paid time off
Retirement plan
401(k)
401(k) matching
Dental insurance
Vision insurance
Life insurance (Employer paid group term life and voluntary life)
Referral program
Parental leave
Professional development assistance
Employee assistance program
Wellness Reimbursement Program
Company Vehicles, iPhones, Laptops, and Tablets
Career Pathing, Raises, Recognition & Rewards
Early Earned Wage Access
Credit Union Preferred Partnership
Visit https://citynet.org/careers for further details.
Diversity, Equity, Inclusion, and Belonging: Promoting a culture of diversity, equity, inclusivity, and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths, experiences, and backgrounds. Note: We do not consider your name, or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).
Questions? If you have questions about this position or our organization, please contact City Net's Recruitment Team by emailing Recruitment[at]CityNet[dot]org. Please do not contact any of the Homeless Services Outreach Numbers listed on our website, as those phone lines need to remain open exclusively for people who are experiencing homelessness and need help. Thank you!
