Job Detail

MEDICAL ASSISTANT:

Under general supervision of the Medical Office Manager, the Medical Assistant is responsible for assisting the physician/provider with all general medicine or specialized medical practice duties.

ESSENTIAL DUTIES:

• Assists with patient phone messages/tasks and documents in EMR. Conducts callbacks per provider instruction in an efficient and timely manner, while maintaining proper telephone etiquette.
• Rooms patients utilizing best practice MA workflow and maintains patient flow per schedule.
• Documents patient information collected, care given and treatment provided as well as charges in a clear and concise manner in EMR.
• Anticipates patient care needs and consults with provider as needed; prepares patient for examination and/or treatment.
• Adheres to all safety standards, including but not limited to, equipment maintenance, infection control, universal precautions and use of personal protective equipment as needed for all patient-care procedures.
• Organizes, stocks, and maintains an orderly, clean, and uncluttered work area, including but not limited to exam rooms, procedure rooms, and patient care areas.
• Assists with procedures and administers medications within the MA scope of practice and per provider orders.
• Verifies the accurate completion of paperwork for referral to ancillary services.
• Maintains current knowledge of medications, waste disposal, and sterile techniques.
• Maintains CPR and other appropriate certifications.
• Performs all other duties as assigned.

• General knowledge of healthcare insurance and terminology.

• High level of customer service skills with a genuine caring approach to helping people.
• Ability to apply basic mathematical concepts to practical situations.
• Ability to solve practical problems and deal with a variety of situations.
• Ability to think ahead and anticipate the items needed for upcoming tasks, and develop a time-line for events prior to deadlines.
• Ability to multi-task and prioritize in order to make sure tasks are completed in a timely manner.
• Ability to communicate effectively with all levels of staff and especially with Management whether done verbally or in written format. This position requires that the individual be able to decipher levels of appropriateness when faced with a situation (chain of command, need to know basis and guaranteed follow through). Display positive representation of the corporation.
• Ability to maintain a positive attitude with change conditions.
• Ability to maintain a high level of confidentiality at all times.
• Bilingual English/Spanish communication skills a must.
• Proof of Covid 19 vaccination is required.

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Medical specialties:

• Primary Care
• Urgent Care

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Office
• Outpatient

COVID-19 considerations:
All patients and staff should wear masks and checks temperature before entering the office.

Ability to commute/relocate:

• West Covina, CA 91790: Reliably commute or planning to relocate before starting work (Required)

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: One location