Job Detail

JOB SUMMARY:
Relying on instructions and pre-established guidelines and working under direct or
indirect supervision performs any combination of daily clerical duties in accordance
with Healthpointe policies and procedures and applicable regulations.

MAJOR DUTIES AND RESPONSIBILITIES:
Works as an MA supporting medical providers in the clinic setting by optimizing clinic
workflow including rooming patients, taking patient histories (including medications),
vital signs, preparing patients for examinations, administering injections, and providing
medical treatments, as ordered. Provides clinical information to patients on behalf of
the practitioner regarding taking medications, diagnostic and laboratory tests.
Completes medication refills and tasks.
Assists in directing patient/clinic flow to improve patient flow and productivity, and may
at times assist in managing supplies and equipment. Works with fellow MA’s and
Supervisors to identify, develop and implement processes to enhance clinic operations
and practices for ongoing quality improvement. Participates in the quality
improvement/assurance activities by chart reviews, and process improvement activities
to maximize clinical quality and effectiveness. Must follow directed implementation and
performance of clinical protocols and procedures as assigned.
Promotes customer service by responding to patient concerns, complaints, and
incidents.
Performs other job-related duties assigned.
Expectations:

• Knowledge of back office medical clinic operations.
• Knowledge of the electronic medical record.
• Knowledge of the quality improvement process and its implementation in the

clinic setting.

• Attention to detail and punctuality.
• Positive attitude, professional demeanor, and a good team player.

Job Types: Full-time, Part-time

Pay: $16.75 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Medical specialties:

• Occupational Medicine

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Clinic
• In-person
• Office

Education:

• High school or equivalent (Preferred)

Experience:

• Vital signs: 1 year (Preferred)

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: In person