High school or equivalent (Preferred)
*Recent college grads are welcome to apply and we will train
The Front Desk Patient Care Coordinator for Intecore Physical Therapy, South Orange County clinics is responsible for the front desk operations floating between the three clinics (Aliso Viejo, Foothill Ranch and San Juan Capistrano), working Monday thru Friday.
Duties and Responsibilities:
o Greets all persons entering the clinic in a friendly manner, will check-in patients and collects co-pays/payments, then notify clinical staff of patient arrivals
o Verifies, coordinates & trouble-shoots healthcare benefits with a variety of HMO, PPO and Medicare providers
o Is responsible for constant contact and communication with patients. Makes calls to all new patients to remind them of upcoming appointments
o Is efficient with multi-line phone system to answer, screen, route calls, provide information to callers, take messages, and schedule appointments
o Efficent with FAX, scanner/copier and printer. Able to create & maintain the cash and schedule/billing sheet reconciliation, daily computer data entry in EMR system and maintains patient hard and electronic medical records
Experience and Training:
-College grad and we will train or 2+ years medical front office experience
-Willing and able to travel to our 3 clinics in South Orange County (Foothill Ranch, Aliso Viejo and San Juan Capistrano)
-Experience with EMR systems and medical insurance billing is a BIG plus
-Must be well organized, self-starter, able to multi-task, friendly & enjoys working in a team environment
-Efficient with Microsoft office suite, spreadsheets (excel), use of Gmail and drop box, scanner, FAX & copy
-On the job training will be provided
Job Type: Full-time
Benefits:
Schedule:
Application Question(s):
Education:
Experience:
Work Location: One location
