Our Front Desk Receptionist is vital to Romine Chiropractic’s operation. The position will help with the administrative side of running a chiropractic office.

The Front Desk Receptionist will work under the supervision of Terry Romine, D.C., attending to the management of the medical office, checking-in patients, and taking care of anything else the chiropractor might need to effectively run a medical practice.

Essential Duties and Responsibilities

• Greets patients and checks them in, confirming their insurance status, the ways in which they will pay, their medical histories, and any other relevant medical information.
• Manages the practice’s schedule, makes appointments for patients, determines when the chiropractor is available and confirms appointments to make sure patients are on time.
• Maintenance of patient records
• Responsible for completing initial new patient information prior to scheduled session
• Processing all payments
• Collects and processes payments from patients and insurance companies.
• Controls the waiting room, attends to patient needs, and ensures the office runs on time.
• Distributes educational information to patients as instructed by the chiropractor.
• Maintains organized files on all patients.
• Abides by HIPAA laws regarding sharing of personal medical information.
• Manages the email correspondence.
• Answers the phones and addresses all patient questions and concerns.
• Keeps the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business day.
• Light organization, and maintaining area clean and organized
• Assisting all physicians within Romine Chiropractic.
• Other duties as assigned.

Required Knowledge, Skills and Abilities

• Must be personable with a professional demeanor and able to exercise courtesy and tact with all patients.
• Must be familiar with HIPAA regulations and medical information sharing practices.
• Must be willing to undergo further training for performing particular therapy treatments, and more.
• Must be willing to embrace a holistic health philosophy and be willing to explain to patients how chiropractic medicine fits into that philosophy.
• Must be able to multitask.
• Must be incredibly intelligent and organized.
• Must have strong communications skills and be able to relate to people from all walks of life.
• Must be proficient with technology with fast typing skills and ability to learn medical and insurance billing software programs.
• Must be a self-starter and able to work with minimal supervision the majority of the time.

Education and Experience

• High school diploma or GED equivalent required.
• Associate’s or Bachelor’s degree recommended
• Must have one year of experience working with people, preferably in an office or medical office environment, preferred.
• Experience with chiropractic medicine preferred.

Work Environment

• Time is spent at the front desk of a chiropractic practice.
• Must be willing to interact with people on a constant basis.
• Must be able to spend long hours sitting, standing, and lifting no more than 25 pounds.
• Full dexterity of hands are required in treating patients.

Work Environment

• Health Benefits
• Paid time off and Sick Pay

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative Assistants & Receptionists: 1 year (Required)
• Customer service: 1 year (Preferred)

Work Location: One location