HSTi Career Services

Front Office Assistant - Clinical Medical Assistant

Date Posted: Oct 01, 2024

Apply Now Add to Favourite

Job Description

Full Job Description

Job Summary
The Front Office Assistant will be responsible for a variety of tasks including organizing documents, updating and maintaining patient charts, scheduling patients, managing communications with patient insurance providers, and completing other assigned tasks daily. The Front Office Assistant generally runs the front office and as such is constantly interacting with many people, including other staff members, patients, and patient families, while also performing their other duties.

Responsibilities and Duties
Essential Responsibilities and Expectations

Greet guests/patients/family members as they enter the clinic
Manage daily sign-in sheets and notify licensed staff of patient arrivals
Answer incoming phone calls and scheduling of appointments when needed
Send, receive, organize, distribute regular mail, email, and faxes
Assist with clerical activities, including data entry, census lists and other paperwork
Assist with inventory control, including office supplies
Verify insurance information
Maintain patient medical records, including creating patient files and updating insurance, authorization, and prescription information
Maintain a clean, orderly waiting area, daily or more frequently as needed
Report building and site issues to the appropriate supervisor immediately
Assist licensed staff with daily office tasks
Assist in administrative and clinical tasks as directed by the Administrator and/or Clinical Director.
Ensure all front office operations run smoothly and efficiently
Comply with State Licensing Board of California, Title 22, CMS, and California Labor Board guidelines
Comply with Company rules, policies, and procedures
Comply with all applicable safety rules, policies, and procedures
Report to work regularly and on-time

Additional Responsibilities and Expectations

Proactively takes on other responsibilities without specific direction from supervisors
Assumes other duties as assigned.

DISCLAIMER: If you are fluent in another language, when and if needed you will also provide assistance in the following translation tasks:

Reading, writing, creating, editing documents
Attending evaluations/progress reports/and treatments to provide translation between provider and patient/caregiver
Answering phones and translating caller needs
Other translation needs when necessary

Physical and Mental Requirements
These physical and mental demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Front Office Assistant. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Office Assistant.

Excellent computer skills, including Word and Excel in a Microsoft Windows environment, and a billing software
Effective oral, written, communication and organizational skills
See projects through to completion
Ability to stand and/or work 80% of an 8-hour shift
Daily sitting focused on and operating a personal computer or terminal keyboard to enter data, communicate over email, or analyze documents for over 60 minutes at a time
Lifting of boxes and light equipment up to 20 pounds
Visual and hearing acuity to perform job-related functions
Ability to operate standard rehabilitation therapy equipment

Education, Skills, and Credential Requirements
To perform the job successfully, you must be able to perform each essential responsibility satisfactorily. These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability required of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

H.S. Diploma or GED
Valid CPR certification
A completed physical examination from a licensed physician
Negative TB skin test within the past year OR a clear Chest X-ray within the past five years
Ability to gather and analyze information in a timely and skillful manner
Ability to manage time efficiently
Resourceful, problem-solving attitude
Proactive attitude and workstyle
Ability to exhibit a high level of confidentiality
A customer-service focused attitude

Preferred

Previous experience as an assistant in a similar environment
Natural interpersonal and communication skills
Strong detail-oriented and resourceful mindset
Accept and act upon constructive feedback

Workplace Environment
The job will primarily be working in an outpatient rehabilitation clinic. This is an active patient care environment. This environment has no unusual exposures, but safety precautions must be taken at all times.

Salary Range: $16.25 to $21.00

Disclaimer
This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

Related Jobs

Job Detail

Course

Clinical Medical Assistant
Employer Name

maXum Physical Therapy Inc - Placentia, CA

Job Detail

Front Office Assistant - Clinical Medical Assistant

Job Description

Related Jobs

Job Detail

Quick Links

Jobs By Course

Contact Us