Rancho Physical Therapy is looking for a Front Office Assistant to join our team!

JOB SUMMARY:

The Front Office Assistant duties may include but are not limited to, greeting patients, answering phones, scheduling of patients, verifying insurance, chart preparation, collecting of co-pays and co-insurance under the general or direct supervision of the Director or the Front Office Manager.

EDUCATION:

• High School Diploma or equivalent preferred.

QUALIFICATIONS:

• Interest in physical therapy or related medical field.
• Ability to multi-task.
• Ability to follow directions and use sound judgment in performing job related functions.
• Ability to communicate clearly and concisely with a respectful delivery.
• Able to organize time and set priorities appropriately, demonstrating flexibility.
• Ability to establish rapport and work harmoniously with patients, families, professionals, co-workers and the public.
• Ability to uphold decisions of supervising therapists and take direction from supervisory personnel.
• Ability to assume responsibility in carrying out assigned tasks.
• Ability to maintain, clean, lift and move equipment demonstrating good body mechanics and sound judgment.
• Demonstrate integrity and discretion in all job-related matters.
• An attitude of excellence in providing quality patient care.
• Bilingual a plus

Verifying Insurance

• Efficiently obtain and understand all benefits and limitations on insurance contracts
• Determine if correct codes are provided so our contractual claims submission guidelines are followed
• Determine proper documents needed for workers comp authorizations
• Obtain written authorization for all patients whom require them
• Determine and communicate with related parties copies of records
• Collection of patient responsible payments

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location