Full-Time Primarily Front Office Medical Assistant for Orthopedic Surgeon's Office
Job Description:
We are seeking a skilled, friendly, bilingual Spanish speaking, and compassionate full-time Medical Assistant to support an Orthopedic Surgeon's office. The candidate will be responsible for primarily front-office and occasional back-office duties, creating a seamless experience for our patients from arrival to departure.
Primary Front Office Key Duties & Responsibilities:
- Answering phone calls and greeting patients with a friendly demeanor.
- Scheduling patients for appointments and appointment-related inquiries.
- Checking insurance eligibility, insurance authorizations, collecting copayments and correctly inputting patient health information.
- Responding to patient messages and phone calls, addressing inquiries.
- Responding and appropriately routing patient inquiries and faxes received.
- Submitting for referrals and authorizations.
Secondary Back-Office Duties:
- Rooming patients, taking vitals, and collecting patient history.
- Setting up injections, and performing other clinical tasks as required.
- Preparing patients for examinations and assisting the surgeon during examinations/treatments.
- Sterilizing equipment before and after treatments, maintaining clean and safe treatment rooms.
Requirements:
- Knowledge of medical practices obtained through formal education and licensing.
- Proficiency in Microsoft Word, Outlook, and Electronic Health Records for entering patient health charts and demographics into the computer system for record keeping.
- Excellent interpersonal skills and the ability to build relationships with patients.
- Good temperament and the ability to maintain composure while dealing with patients.
- Bilingual/ Spanish Speaking is required.
Preferred Qualifications:
- Certification as a Medical Assistant.
- Prior experience in a medical office, specifically in orthopedics or surgical specialty.
Please note that this is a full-time position. We offer competitive compensation, benefits, and a supportive work environment. Interested candidates are invited to apply.
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
Medical Specialty:
Work Location: In person
