Job Detail

Front Office Lead

Position Summary Directs and supports both front and back office functions and staff. Able to cover all positions in the office when required to do so. Adheres to and ensures compliance with all OSHA, CLIA and HIPAA regulations as required by Federal and State law.

Provides support to the Practice Manager as required, to include staff interviewing, hiring and training. Knowledge of CPT and ICD-9 coding procedures is required as well as familiarity with automated Practice Management computer systems. Ensures compliance with and assists in development of office policies and procedures.

• Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Experience

• 10 + years front and back office medical experience required; two (2) or more years experience in a supervisory capacity preferred.
• Medical Assistant Certificate preferred.
• Computer experience required.
• Proven ability to communicate well, both verbally and in written form.
• General clerical skills to include typing.
• NextGen experience preferred, electronic medical records experience required.
• Knowledge of medical terminology and CPT/ICD-9 coding required.

Education

• High School graduate or equivalent.
• Medical Assistant Certificate preferred.