Job Detail

About Us:

Zand Medical Partners, a leading healthcare provider in Orange, CA, is committed to excellence in patient care and community health. We are currently seeking a dedicated Medical Front Office Assistant to join our team. This position is pivotal in ensuring our front office operates smoothly and efficiently, providing our patients with a welcoming and supportive environment from the moment they step into our clinic.

Role Overview:

The Medical Front Office Assistant will be the first point of contact for our patients, making a significant impact on their experience with us. We are looking for someone who is not only adept at administrative tasks but also excels in customer service. An important part of this role involves verifying insurance eligibility, so experience in this area is a great plus.

Responsibilities:

• Warmly greet patients upon arrival, ensuring they feel welcomed and supported.
• Handle patient scheduling, including appointments and follow-ups, ensuring optimal clinic flow.
• Utilize excellent phone etiquette to manage incoming calls, patient inquiries, and appointment bookings.
• Maintain patient records with accuracy and confidentiality, ensuring all documentation is up-to-date.
• Process patient payments and handle billing inquiries with sensitivity and professionalism.
• Collaborate with medical staff to ensure a seamless patient experience from front to back office.

Qualifications:

• 6 months to 1 year of prior experience in a medical front office setting.
• Strong phone etiquette and outstanding customer service skills.
• Proficient in using medical office software and electronic health records (EHR) systems.
• Excellent organizational and multitasking abilities.
• High school diploma or equivalent required; further education preferred
• Proven experience in verifying insurance eligibility is preferred

What We Offer:

• Direct exposure to clinical medicine, offering a solid foundation for future healthcare careers.
• A competitive hourly wage starting at $18, commensurate with experience.
• A supportive and positive work environment focused on growth, teamwork, and excellence in patient care.
• An opportunity to play a key role in the operations of a leading healthcare provider.

Zand Medical Partners is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Dental insurance
• Health insurance

Schedule:

• Monday to Friday

Work Location: In person