Job Detail

Front Office:

• Greeting patients and managing signing in
• Checking in patients in a timely manner according to appointment time
• Verifying insurance eligibility and collecting copays
• Answering phones and sending messages to the correct staff
• Checking and assigning incoming faxes to the correct staff
• Calling patients to make follow-up appointments
• Submitting referrals and informing patients when referrals have been approved
• Must have good "people skills" and polite presence in person and over the phone

Back Office:

• Rooms patients utilizing best practice MA workflow and maintains patient flow per schedule.
• Anticipates patient care needs and consults with provider as needed.
• Documents patient information collected, care given and treatment provided as well as charges in a clear and concise manner in EMR.
• Assists with patient phone messages/tasks and documents in EMR. Conducts callbacks per provider instruction in an efficient and timely manner, while maintaining proper telephone etiquette.
• Organizes, stocks and maintains an orderly, clean and uncluttered work area, including but not limited to exam rooms, procedure rooms and patient care areas.
• Maintains current knowledge of SJHH clinical policies and procedures.
• Assists with procedures and administers medications within the MA scope of practice and per provider orders.
• Adheres to all safety standards, including but not limited to, equipment maintenance, infection control, universal precautions and use of personal protective equipment as needed for all patient care procedures.
• Maintains current knowledge of medications, waste disposal and sterile techniques.
• Must be knowledgeable in giving vaccines, phlebotomy, and EKG.

Looking for a Bilingual Spanish-speaking medical assistant with at least one year front or back office experience required. This position is for Front Office, but cross-training for Back Office will be required. Position is mainly for Fontana location, however employee should be able to travel to Chino Hills location if needed.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Health insurance
• Life insurance
• Paid time off

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person
• Medical office

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: In person