Job Detail

Are you organized, detail-driven, and passionate about patient care? Join our growing Home Health team as an Intake Coordinator and play a vital role in connecting patients to the care they need—quickly and efficiently.

Position Summary

The Intake Coordinator serves as the first point of contact for referrals and ensures a seamless admission process for home health patients. This role requires strong communication skills, clinical documentation knowledge, and the ability to thrive in a fast-paced healthcare environment.

Responsibilities

• Receive and process patient referrals from hospitals, physicians, SNFs, and other healthcare providers
• Verify insurance eligibility and obtain authorizations
• Communicate with referral sources, patients, and clinical staff to coordinate admissions
• Ensure documentation is complete and compliant with regulatory requirements
• Enter accurate patient information into EMR systems
• Collaborate with clinical managers to schedule timely start-of-care visits
• Maintain professional relationships with referral partners

Qualifications

• Previous experience in Home Health intake required
• Knowledge of Medicare, Medi-Cal, and managed care guidelines
• Strong understanding of insurance verification and authorization processes
• Excellent communication and customer service skills
• Ability to multitask and work under deadlines
• EMR experience preferred
• Proven experience in medical office management or healthcare administrative support within a clinical setting.
• Knowledge of medical terminology, ICD coding (ICD-9/10), CPT coding, and Medicare billing procedures.
• Strong organizational skills with the ability to review complex medical documentation accurately.
• Excellent communication skills coupled with professional phone etiquette and customer service orientation.
• Bilingual abilities are highly desirable to serve diverse patient populations effectively.
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel) and familiarity with multi-line phone systems.
• Ability to handle sensitive information discreetly while maintaining compliance with HIPAA standards. Join our team as an Intake Coordinator to play a vital role in delivering exceptional home health services through efficient patient onboarding and comprehensive administrative support!

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person