Job Detail

ChildNet Youth and Family Services, Inc is currently seeking a Senior Biller for our Behavioral Health Services (BHS) Program located in Riverside, CA.

Inland Empire Behavioral Health Services (BHS) provides comprehensive services including individual/group therapy for at-risk children and their families. The Senior Biller will be responsible for providing billing support for the mental health component of the Behavioral Health program. This position will work in collaboration with the Assistant Billing Director to ensure that all Department of Behavioral Health (DBH) requirements are met efficiently and in a timely manner.

The Senior Biller staff shall possess:

• Minimum of three (3) years of medical office experience;
• Knowledge of the full billing cycle including CPT codes;
• Solid organization and interpersonal communication skills;
• Previous experience in a team leadership position is required;
• Ability to maintain professional interpersonal relationships and interact well with staff at all levels;
• Demonstrated poise, tact, diplomacy, and commitment to exceptional customer service;
• Ability to prioritize and manage multiple duties and responsibilities, with a willingness to be adaptable and flexible;
• Intermediate to advanced knowledge and skill in Microsoft Office Suite programs with a high proficiency in Excel;
• Ability to maintain sensitive information with the strictest confidentiality;
• Must comply with HIPAA confidentiality standards when accessing or communicating patient information;
• Ability to communicate in English clearly and effectively, both verbally and in writing;
• Bilingual proficiency in speaking, reading, writing and understanding Spanish is preferred;
• Two (2)years of DBH experience is preferred;
• A bachelor’s degree is preferred, but not required.

The Senior Biller responsibilities include, but are not limited to, the following:

• Supervise the daily billing functions and training of staff members in Inland Empire Behavioral Health Services, to uphold the standards set forth by the agency.
• Enter billing into county billing systems, the ChildNet internal HER; identify/resolve denial patterns and issues.
• Process requests for records, including requests from outside agencies for client chart information.
• Manage, properly document, and track TBS Authorizations.
• Review charts for compliance with medication support requirements.
• Monitor, log, send, and track necessary forms needed by to the court in the designated Excel spreadsheet.
• Compile reports, check Medi-Cal eligibility for various funding sources and non-Medi-Cal clients on a monthly basis.
• Attend meetings/trainings as necessary or required to stay current with requirements and protocols for both Riverside and San Bernardino billing systems and the ChildNet internal EHR system.
• Work cooperatively and cohesively with the Assistant & Billing Operations Director(s) in implementing new procedures and documentation; provide feedback and support.
• Cross-train in all areas of the department in order to provide coverage within the department, as needed.
• Perform any other duties as assigned.

All offers of employment with ChildNet Youth and Family Services, Inc. are contingent upon a post-offer, pre-hire medical clearance with an occupational physical, tuberculosis screening, and a negative drug test. A background clearance which consists of fingerprinting through the Dept. of Justice/FBI/Child Abuse Index Search is required. Underwriting requirements of this agency include keeping a valid California driver’s license, valid auto liability insurance on file, and maintaining a good driving record while employed.

EOE M/F/V/D

Hourly rate: $21.00 - $24.00*

*Pay rate determination based on qualifications, degree, experience, and/or a combination of those factors.

WHO WE ARE
ChildNet Youth & Family Services, a nonprofit corporation headquartered in Long Beach, CA. We provide Counseling, Education, Foster Care and In-Home Services to at-risk children. ChildNet has been at the forefront of providing innovative and quality care to thousands of children and their families for over 50 years.

OUR MISSION

To provide safe homes, education and counseling to vulnerable children and families.

OUR EMPLOYEES
Are a diverse group of professionals who create a culture of caring with our clients and within the organization.

WHAT WE OFFER
Medical, Dental, Vision, Life and 403b Retirement including eligibility of a discretionary employer contribution after 2 years of service, Stability, Career Advancement, Tuition Reimbursement, along with generous sick, vacation and holiday time. ChildNet offers a hybrid work policy; eligibility is determined by business and program needs.

WE MAKE A DIFFERENCE! COME AND MAKE A DIFFERENCE WITH US!

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you have intermediate/advanced working knowledge and experience utilizing Microsoft Excel?
• Please provide concise examples of the skills/functions within Microsoft Excel that you are proficient.
• Do you have full billing cycle knowledge/experience including CPT codes?

Experience:

• Medical office: 3 years (Required)
• team leadership: 1 year (Required)

Work Location: Hybrid remote in Riverside, CA 92501