HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.
Benefits and perks:
HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
Employees qualify for public loan forgiveness programs
Training and professional development opportunities
Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
Job Overview
This is a union position.
The HealthRIGHT 360 Adult Residential Substance Use Disorder Treatment Program is located on the Be Well Orange County campus, which brings together mental health care services uniting public, private, academic, and faith-based organizations in a cooperative partnership that helps facilitate communication, bridge gaps, and eliminate barriers to care. The result is a more compassionate system of care that works better for everyone in the community. The 24/7/365 residential substance use disorder (SUD) treatment program provides 3.1, 3.3, and 3.5 ASAM levels of care for males and females, as well as 3.2 withdrawal management. There are 15 beds allocated for 3.1/3.5, 15 beds for 3.3 and 12 beds for 3.2, for a total of 42 beds.The Lead Counselor is a certified substance use disorder professional who maintains registration from an approved/accredited California agency. The Lead Counselor works in collaboration with other members of the multidisciplinary team to ensure best possible treatment outcome for residents and provides treatment in accordance with HealthRIGHT 360’s philosophy, goals, policies, mission and vision. Acts as the Counselor Shift Lead and coordinates assignment and rotation of facility coverage. The Lead Counselor is responsible for coordinating lunch breaks, facility rounds, donations, visiting coverage, meal monitoring, withdrawal management rounds, and behavioral rounds. The Lead Counselor works collaboratively with the Lead LVN and Supervisors and maintains strong communication with all staff onsite at all times. The Lead Counselor provides supervision and oversite of the clients and children throughout the facility with shifts ranging to provide 24/7 coverage. The Lead Counselors provide facility coverage by supervising the clients during: chores, visiting hours, meal times, medication line, withdrawal management, donations, groups, and free time. The Lead Counselor is customer service focused and is quick to take the lead in providing crisis intervention and client stabilization. The Lead Counselor has a high degree of self-awareness and the ability to stay calm under pressure.
Key Responsibilities
Direct Service Responsibilities:
Provides individual/group counseling services and care coordination/case management.
Maintains a high degree of self-awareness and the ability to stay calm under pressure.
Demonstrates strong crisis intervention and client stabilization skills and is skilled at motivational interviewing.
Assists clients with intake, assessment, and orientation to program upon admission.
Utilizes trauma informed care while applying crisis intervention, motivational interviewing, and supervision of the clients.
Completes facility rounds on a regular basis in order to maintain supervision of the clients and facility.
Seeks clinical consultation when encountering new and/or high risk clinical circumstance.
Provides facility coverage by supervising the clients during: chores, visiting hours, meal times, medication line, detox, donations, groups, and free time.
Monitors visiting hours and addresses safety concerns.
Works collaboratively with other members of the treatment team and communicates any behavioral concerns to the client’s Case Manager, Clinical Therapist, Medical, and Psychiatrist.
Maintains frequent communication with the treatment team and engages in regular consults, clinical
May complete detox rounds and behavioral support rounds at 30 minute intervals as assigned.
May monitor medication line as needed or assigned.
Clinical Documentation Responsibilities:
Write and complete all progress notes within 72 hours of service delivery.
Maintains compliance with due dates for all clinical documentation.
Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards.
Documents all client UA’s using the UA form and a progress note.
Completes same day incident reports.
Documents detox rounds and behavioral support rounds every 30 minutes as assigned.
Reviews documentation of facility rounds to ensure all required rounds during the shift occurred.
Files the documentation of the rounds in accordance with agency policy.
Program Coordination Responsibilities:
“Leads by example” and sets the tone of responsibility, trauma informed care, and client customer service.
Responsible for ensure shift exchange occurs and is documented through email for all shift exchanges (Morning, Swing, Graveyard).
Collaborates with the Lead Med Tech to coordinate the Tech’s lunch breaks, facility rounds, donations, visiting coverage, transportation, detox rounds, floor phone assignment, meal monitoring, behavioral rounds, and other shift responsibilities.
Works collaboratively with the Lead Med Tech and maintains strong communication with all Tech’s onsite at all times.
Training, Supervision, and Quality Improvement responsibilities:
Maintains full compliance with CCAPP or CADTP requirements for certification.
Attends and actively participates in assigned Clinical Group Supervision.
Actively participates in agency and team meetings.
Participates in training opportunities and pursues training in Evidence Based Practices.
Communicates collaboratively with all members of the behavioral health team including: medical, mental health, psychiatry, substance use disorder, and other staff.
Completes all assigned trainings and Relias trainings in a timely manner.
Professionalism and Other Duties Responsibilities:
Arrange work schedule in accordance with the agency’s needs.
Attend regular staff meetings and other meetings as assigned.
Reads emails daily and responds when appropriate.
Assists with checking clients in and ensures unsafe items are not brought into the facility.
Transports clients as needed.
Conducts random and planned room searches.
Completes random and scheduled client UA tests and documents test results.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Education Requirements:
Certification as Substance Abuse Counselor from an approved/accredited California agency.
Experience:
Preferably a minimum of two years’ experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
Preferably experience as a supervisor or lead in the past for at least one year.
Experience working with clients experiencing acute withdrawal from substances.
Knowledge of and experience with providing trauma informed services.
Experience delivering evidence-based practices.
Background Clearance Required:
CDCR fingerprint clearance.
Must not be on parole or probation for a minimum of two years.
Knowledge Required:
Knowledge issues of related to substance abuse, mental health, and criminal background.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
Skills and Abilities Required:
Professionalism, punctuality, flexibility and reliability are imperative.
Strong computer skills, including Outlook, Excel, Word and PowerPoint.
Excellent verbal, written, and interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Action oriented.
Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities.
Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Desired:
Bilingual.
We will consider for employment qualified applicants with arrest and conviction records.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
