Job Title: Medical Assistant / Limited X-ray Tech
Department: Medical
Reports To: Medical Assistant Supervisor
FLSA Status: Non-Exempt
Job Function: Clinical
Classification: On Call
Schedule: Fill in, as-needed (8-hour shift Monday - Friday between 8:00am-6:30pm)
Location: Rincon and Santa Ysabel locations
SUMMARY
The Medical Assistant/X-ray Technician (MA/X-ray Tech) is part of a primary care team and is responsible to assist with coordination and providing panel management services to patients within the practice. Supports the improvement of health outcomes through scheduling preventative and maintenance care appointments, educating patients, building the medical home between patients and practitioners and enhancing communication and continuity of care. The MA/X-ray Tech works with the care team to increase patient’s access to appointments, services and health care resources thereby, supporting patient’s self-care management goals. Assists with prior authorization processing. Assists in examination and treatment of patients under direction of Physician by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Medical Assistant:
1. Interview’s patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, O2 SAT.
2. Verifies and obtains patient information and medical history.
3. Prepares patients for examination and prepares examinations rooms.
4. Administers injectable and oral medications.
5. Administers injectable and oral immunizations to infants and adults, including Mantoux test.
6. Performs routine in office lab duties such as Hct, urinalysis dipstick, pregnancy test, strep antigen screen, Hgb A1c, blood glucose, blood lead, and other CLIA waived laboratory tests.
7. Operates medical equipment such as EKG, vitals machine, Audiometry, Nebulizer treatment, Tympanometry, and other diagnostic equipment.
8. Performs office procedures such as Snellen, ear lavages, minor wound dressing, casting, splinting and assist with minor procedures.
9. Assist with referral such as making referrals, calls medical facility or department to schedule patients and request reports.
10. Ensures assigned exam rooms are cleaned and restocked with medical supplies and monthly expirations are performed.
11. Reports any clinical issues, supply request, supply problem or defective equipment to Supervisor.
12. Review and prepares daily huddle for providers, using software programs such as EHR and i2i.
13. Ensure that patient records are accurate and complete, ensures that encounter forms are completed properly.
14. Ensures that all clinical Team duties/tasks are completed appropriately and satisfactorily.
15. Runs report from computerized registries and software programs such as EHR and i2i as needed by department.
16. Prepares appropriate forms as required for the patient’s medical treatment based on findings of physician.
17. Gives counseling, care and follow-up instructions, health education and materials to patients under the direct supervision of a Physician, Podiatrist or Licensed Nurse.
18. Performs general office duties such as answering telephones, taking messages, and scheduling appointments.
19. Other duties may be assigned.
20. May rotate within Primary Care Teams
21. May rotate or be assigned to other locations to fill in, in case of sick leave or vacation.
22. Assumes responsibility for own personal and professional growth.
23. Maintains a safe and secure and healthy work environment by establishing and following policies and procedures, objectives, quality assurance programs, safety, and infection control standards.
X Ray Tech:
1. Takes prescribed X-rays such as chest and extremity studies, maintains, responsible for service calls for x-ray equipment and maintains x-ray files and records.
2. Practices radiation protection techniques to minimize radiation to patient and staff.
3. Performs all quality control procedures as outlined in departmental procedure manuals,
4. Maintains a checkout file log and tracking records.
5. Consistently adheres to established safety policies and practices.
6. Compares requisition orders with written orders to ensure the proper exam is performed and to note any special instructions.
7. Completes documentation accurately in NextGen.
8. Perform X-Ray examination ordered by provider
XT: Spine, and Extremity examinations
Confirm correct examination ordered by provider
Perform examination with the proper technique following ALARA guidelines
9. Prepare necessary paperwork
Female pregnancy questionnaire
Pregnancy waiver form
10. Clean and stock the X-Ray suite
Disinfect X-Ray plate, table, bucky, sponges, and X-Ray tube
Stock X-Ray suite cabinet with gowns, chux, and shorts
11. Maintain X-Ray files and reports
Enter radiologist reading/conclusion into patient’s chart
Process X-Ray examination to digital copy (CD) at the request of patients or providers for outside provider viewing (referral)
Contact radiologist facility medical records for STAT reads at the request of providers
Purge hard copy X-Ray films
7 years or older for adults
1 year after turning 18 years of age for minors
12. Maintain X-Ray logs
a. Daily cleaning log for X-Ray suite
Plate, table, and bucky
Keep record of every examination performed with a checklist of readings received by radiologist
13. Troubleshoot any X-Ray issues
Remain in contact with IT department for any network problems
Remain in contact with manufacturer for any equipment problems
14. May rotate or be assigned to other locations to fill in, in case of sick leave or vacation.
SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.
TRAVEL & DRIVING REQUIREMENTS
Travel and driving are not required for this position.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Must be a graduate of a vocational or technical college in medical assisting and X-Ray Technician.
Minimum of 1-year medical assisting and x-ray technician experience; 5+ years preferred.
Phlebotomy experience preferred.
Experience working with pediatrics, other specialty practices preferred.
CERTIFICATES, LICENSES AND REGULATIONS
Must hold current, unrestricted limited or full scope x-ray license in California.
CPT license preferred.
Valid California driver’s license in good driving record will be required at the time of appointment and must be maintained throughout employment.
Current CPR certification or attain within 6 months of hire.
Applicants must successfully pass a pre-employment physical exam, tuberculin skin test or x-ray and urine drug screen test to include marijuana. Health must be adequate to perform all duties of the position.
Must be fully vaccinated against COVID-19 and provide proof of vaccination.
Must pass a criminal background check.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of HIPAA and patient confidentiality protocols.
Knowledge of medical and x-ray terminology.
Knowledge of radiology safe practices.
Skilled in all medical assisting competencies (e.g., immunizations, vitals, taking labs, etc.)
Excellent interpersonal and communications skills
Strong attention to detail skills.
Skilled in working effectively with other team members to coordinate care of patients.
Ability to prioritize and manage important information requests.
TECHNOLOGY SKILLS
Productivity Software: Microsoft Office 365, Teams (video conferencing and meetings) and Share Point
Electronic healthcare records software, NextGen preferred.
Utilization of Paycom, Relias Learning, and PolicyTech systems.
LANGUAGE SKILLS
Ability to read, analyze and interpret documents. Possess adequate written and oral language skills to communicate clearly and effectively.
Ability to respond appropriately to the most sensitive inquiries or complaints.
Ability to create and deliver effective presentations to public groups, peer groups and/or leadership.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions
and decimals.
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages and volume.
Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to apply principles of logical thinking to a wide range of intellectual and practical problems.
Ability to deal with a variety of abstract and concrete variables.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Ability to apply critical thinking skills to problem solve.
PHYSICAL DEMANDS
The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle
or feel; reach with hands and arms and talk to hear. The employee frequently is required to stand. The employee is occasionally required to walk and stoop. The employee must regularly lift and/or move up to 10 pounds; may frequently lift and/or move up to 25 pounds and occasionally lift and/or more up to 50 pounds.
The employee regularly will be required to drive. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Normal office environment.
CUSTOMER RELATIONS
1. Responds promptly and with caring actions to patients and employees. Acknowledges psychosocial, spiritual and cultural beliefs and honors these beliefs.
2. Maintains professional working relationships with all levels of staff, patients and the public.
3. Is part of a team and cooperates in accomplishing department/organizational goals and objectives.
QUALITY MANAGEMENT
1. Displays knowledge of normal signs of human development and ability to assess and provide age-appropriate care.
2. Contributes to the success of the organization by participating in quality improvement activities.
SAFETY
1. Maintains current knowledge of policies and procedures as they relate to safe work practices.
2. Follows all safety procedures and reports unsafe conditions.
HIPAA/COMPLIANCE
1. Maintains privacy of all patient, employee and volunteer information and accesses such information only on a need to know basis for business purposes.
2. Complies with all regulations regarding corporate integrity and security obligations.
3. Reports unethical, fraudulent or unlawful behavior or activity.
Indian Preference shall be given in accordance with IHC’s Policies and Procedures.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or
new ones may be assigned at any time with or without notice.
