Job Locations: US-CA-Oceanside Overview:
Tri-City Healthcare District has been serving the North County region for almost 60 years and remains committed to providing high quality healthcare and community services for every individual we encounter regardless of race, color, ethnicity, gender, sexual orientation, disability or socioeconomic status.
Our mission is to advance the health and wellness of the community we serve. In order to achieve our mission, we see, hear and listen to our front line healthcare workers, employees, medical staff and all community stakeholders in order to understand and meet our community’s needs.
Position Summary:
The Back Office Medical Assistant performs a variety of clinical and clerical responsibilities to assist care providers in examination and treatment of patients. Enters pertinent information into patient charts, and performs related clerical tasks. Responsible for assisting the physician with all aspects of patient care including: rooming patients, taking vitals, and documenting patient histories.
Major Position Responsibilities:
The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.
Maintains a safe, clean working environment, including unit based safety and infection control requirements.
Obtains, identifies and records vital signs, prevention data, medications, chief complaints and other pertinent information.
Observes, records and reports pertinent patient symptoms, reactions, condition changes, and information. Immediately identifies and reports to RN or practitioner all adverse observations, reactions, conditions or emergency situations.
Transcribes patient specific data into electronic system using practitioner generated ICD-10 and CPT codes for purposes of billing, coding, and clinical data reporting and analysis.
Prepares room and instruments for use during exam or procedure. Assists MD, PA or NP with wide variety of patient care procedures and tests. Collects, labels and processes specimens as required by practitioner and in accordance with policies and procedures.
Follows departmental and organizational directives to isolate and process contaminated instruments and supplies. Cleans rooms, furniture, instruments and equipment according to established policies and procedures.
Identifies, draws up and labels medications on sterile and unsterile field for immediate verification and administration by the practitioner. Verbalizes preparation and shows practitioner medication container.
Calls patient prescription to pharmacy, as ordered by authorized practitioner.
Assists in resolving and/or responding to non-clinical related patient complaints and inquires.
Manage a caseload of 20+ patients per day with physician(s) assigned to.
Performs other duties as necessary.
Qualifications:
Relevant clinical Medical Assistant experience, preferred. May consider applicable C.N.A. experience in lieu of Medical Assistant experience.
Demonstrated knowledge of and skill in interpersonal relations, customer service, detail-oriented, problem solving, teamwork, creativity/innovation and meet variable workloads, required.
Excellent oral & written communication skills, required.
Excellent organizational skills, attention to detail and the ability to prioritize and multi-task, required.
Demonstrated ability to work in a team environment; receiving instructions, required.
Education:
Graduate of Medical Assisting program or graduate of Certified Nurse Assistant program or Military Medical Specialist training, required.
May consider completion of two years on-the-job training in Medical Assisting or Certified Nurse Assisting and High School diploma or GED required.
Certification:
Current BLS certification from the American Heart Association (healthcare provider), required.
C.N.A. or MA certification required within 6 months of hire.
Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.
Salary/Hourly Wage range based on experience.
To protect the health of patients and staff, and to comply with the new State of California mandates, all job offers are contingent on the successful engagement in the TCMC COVID-19 vaccination program (fully vaccinated with documented proof or approved exception/deferral.)
TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.
