Job Detail

Scripps Coastal Medical Center makes it easy and convenient for our community to receive exceptional health care in San Diego. Our primary care physicians and their teams provide annual exams, preventive health screenings, wellness information and diagnostic services for you and your family.

With offices throughout San Diego County, our doctors specialize in family medicine, internal medicine, pediatrics, and obstetrics and gynecology. Some locations also provide rheumatology and orthopedics care. When further specialty care is needed, you have access to an extensive network of medical experts throughout the region. Scripps also provides health education resources, including weight management programs, nutrition and fitness classes, and programs for chronic conditions, such as diabetes.

• Nearly a quarter of our employees have been with Scripps Health for over 10 years.
• Scripps is a Great Place to Work Certified company for 2025.
• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
• Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

Why Scripps Coastal Medical Center Jefferson Family Medicine?

• Be part of a team with a strong, supportive culture where collaboration ensures the best care for patients.
• Gain unique cross-training in both pediatrics and family medicine, preparing you for success in a dynamic, hands-on environment.

What you'll do:

• This a dual role position covering both Medical Assistant duties as well as Patient Service Representative duties

• Greeting and checking out patients at the back office

• Registering patients and verifying insurance/demographic information
• Scheduling appointments

• Answering messages (high volume in electronic medical records as well as faxing)

   

• Processing referrals and authorizations
• Collecting copays and handling billing questions
• Coordinating communication between patients, providers, and staff
• Responsible for knowing professional scope of practice as defined by the California Business and Professional Code and for successfully completing the Scripps Clinical Core competency program.
• Maintains a clean, organized and safe environment.
• Organizes and performs patient care services that support the physician's practice including but not limited to the following:
  • Assisting in preparing patients for examination/procedures
  • Assisting physicians with procedures
  • Relaying instructions from the physician to the patient or authorized person
  • Collecting patient data in person and by phone and documenting patient concerns, messages and care provided in the electronic medical record for the physician's review
  • Administering medications specifically directed by the physician and performing vital sign documentation
  • Scheduling of appointments and procedures
  • Complete and accurate message taking
  • Routing messages to the appropriate area for direction
  • Order and referral entry
  • Acquisition of pre-certifications and setting up of cases in EPIC
  • Basic registration and updating of demographics.

#LI-EE1

Required Education/Experience/Specialized Skills:

• Completion of a formal Medical Assistant Program, or Medical Assistance Certification, or a minimum of two years of experience as a military corpsman

Required Certification/Registration:

• BLS required in clinical setting for the Healthcare Provider by the American Heart Association (AHA)

Preferred Education/Experience/Specialized Skills/Certification:

• New grads welcome to apply!
• Experience as a Patient Service Representative

At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation’s Top 100 Places to Work.
You’ll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you’re open to change, go ahead and unlock your potential.