A nationally recognized group of Plastic Surgeons are expanding their dynamic team based in Newport Beach. We are searching for a Certified Medical Assistant to work front and back office. We are searching for someone with a passion for aesthetic medicine to work closely with our clinic team members to provide outstanding patient care.

Experience preferred in plastic surgery, dermatology or aesthetics. Candidate must have excellent customer service skills and be able to confidently interact with patients.

• Answering phones and email inquiries, returning calls, greeting patients, creating new patient charts, collecting payments, scheduling appointments.
• Manage social media accounts.
• Explain and assist with selling skin care products.
• Assist with the surgery scheduling process.
• Assisting surgeons and Patient Care Coordinators with pre-op and post-op visits.
• Vitals, dressing changes, suture and drain removal.
• Communicating with doctors, nurses and medical staff - oral and written.
• Prepping exam rooms, rooming patients and maintaining office flow.
• Collecting detailed patient information including personal, medical & financial information.
• Prepping and updating patient charts.
• Maintain medical Records including scanning, updating, and record-keeping.
• Respond to inquiries by patients and prospective patients in a courteous manner.
• Photocopy materials as necessary, maintain supply of forms and charts as needed.
• Maintain client confidentiality in conformance with company policies, state laws, and federal regulations.
• Keep medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
• Responsible for keeping the patient treatment areas clean and organized.
• Other duties as assigned.

Essential Skills & Abilities:

1. Excellent communication skills.

2. Good problem-solving and analytical skills.

3. Ability to work as a team member.

4. Well-organized with attention to detail and follow-up.

5. Ability to manage multiple tasks simultaneously.

6. Empathetic to patient needs and concerns.

7. Ability to work well with physicians, anticipating their needs regarding patient treatment.

Role:

• Full time, with benefits
• Operates out of Newport Beach office

· Pay commensurate with experience

Work Remotely

• No

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
All staff are wearing masks and adhering to other enhanced safety protocols while in the office.

Application Question(s):

• Do you have experience working in a cosmetic surgery office?

Education:

• High school or equivalent (Preferred)

Experience:

• Medical Receptionists & Patient Registrars: 1 year (Preferred)
• Medical Assistant: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: One location