Job Detail

Synergy Primary Care is an Internal Medicine primary care clinic. We are seeking an experienced, friendly, self-motivated, respectful, and reliable medical assistant! This position is going to be in a solo private practice setting in Irvine. Bilingual (Cantonese, Mandarin Chinese preferred but not required). We are looking forward to your application.

Responsibilities

Front office:

• Greet patients courteously and professionally.
• Accurately verify eligibility of patients' health insurance policies.
• Notify and explain to patients payments due. Collect payments.
• Take phone calls: scheduling visits, fulfilling medical record requests, follow up remainder, assisting in collection payment through phone calls, billing inquiries.
• Be familiar with HMO vs PPO vs Medicare vs Medi-Cal
• Organizing and maintaining patient records in a HIPAA-compliant manner
• Assist in retrieving and converting format of patient records
• Upload required documents onto EMR (IDs, insurance cards, forms) according to policies.
• Submitting referrals, prior authorizations
• Ordering DMEs
• Administrative works
• Other relevant miscellaneous responsibilities

Back Office:

• Greet patients courteously, followed by rooming, taking history, taking vital signs, medication reconciliation, and asking additional relevant questions
• Prepare charts accurately.
• Prepare for notifying the provider any health maintenance item due.
• Assist if the provider is performing physical exams and procedures
• Familiar with and perform Blood draw, ear lavage, pap smear preparation, EKG, H pylori breath test, assisting with suture/staples removal, wound dressing, vaccine/medication injections under physician's supervision, throat swap.
• Be very efficient and accurate in venipuncture.
• Able to confirm lab sample collection and transportation condition. I.e. which tube/container to use, volume needed, temperature during transportation, time sensitivity.
• Process lab samples daily and accurately prior to shipping out. Request for sample pick up daily.
• Monitoring, restocking and organizing medical supplies
• Maintain sanitary condition of the office daily
• Transporting and/or reorganizing packages/supplies within the clinic area
• Other relevant miscellaneous responsibilities

Qualifications

• Must be friendly, organized, courteous and respectful, punctual, diligent, compassionate, adherence to HIPAA
• High school diploma or above (required)
• Certified Medical Assistant degree (required)
• EMR experience (required)
• Knowledge of ICD-10 codes (required)
• Medical Assistant experience (required)
• Able to write, read, speak English fluently (required)
• Able to write, read, speak Mandarin/Cantonese (preferred)

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

• Employee discount
• Free parking
• Health insurance
• On-the-job training
• Paid sick time

Medical specialties:

• Internal Medicine
• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Clinic
• In-person
• Office
• Outpatient
• Private practice

COVID-19 considerations:
COVID vaccination complete series required
Masking is required in the clinic until further notice

Ability to commute/relocate:

• Irvine, CA 92604: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)
• medical assistant: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Cantonese (Preferred)

License/Certification:

• BLS Certification (Preferred)
• Certified Medical Assistant degree (Preferred)

Work Location: In person