Duties:
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Verify patient insurance information and collect necessary co-pays or fees
- Maintain patient records and update medical information as necessary
- Follow HIPAA guidelines to ensure patient privacy and confidentiality
- Assist with billing and coding tasks as needed
- Coordinate schedule with patients and field clinicians
Skills:
- Knowledge of medical office procedures and systems
- Familiarity with electronic medical records (EMR) systems
- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Knowledge of phone systems and ability to handle high call volumes
- Understanding of HIPAA regulations and compliance
Note: Experience working in an emergency room (ER) setting is not relevant to this position.
This job description provides an overview of the duties and skills required for the role of Medical Receptionist. The duties section outlines the specific responsibilities that the candidate will be expected to perform, including patient check-in, appointment scheduling, phone handling, insurance verification, record maintenance, and billing assistance. The skills section highlights the necessary proficiencies in dental office management software, medical office procedures, EMR systems, communication, organization, multitasking, phone systems, and HIPAA compliance.
Job Type: Full-time
Pay: $18.59 - $22.39 per hour
Expected hours: 40 per week
Benefits:
