Job Detail

Medical Assistant/Front Desk Receptionist, Medi-Cal

Position Summary

The front desk receptionist provides non-clinical support to patients, clinical staff, and providers facilitating clerical, administrative tasks. Responsibilities include, but are not limited to, triage incoming calls, updating / verifying patient demographics, insurance eligibility verification, and scheduling new/missed appointments. This is a hybrid position as a Medical Assistant, back office experience is required.

Responsibilities

• Performs basic administrative, clerical, operational and customer support to providers and patients

• Ensures correct demographic information prior to visit

• Name, DOB, address

• Insurance Eligibility

• Schedules appointments and follow-ups per provider instructions

• Collecting necessary forms prior to office visit

• Living wills / directives

• Excellent customer service/ patient care

• Vital patients and document in EMR

• Collects necessary forms prior to office consult

• Draws blood

• Administers injections

• Prepares and cleans exam / procedure rooms and keeps inventory supplies stocked

• Maintains a timely flow of patients between rooms

• Meeting with providers, review daily patient appointments list

Daily Duties

• Greeting patients

• Verifying insurance eligibility

• Straight Medi-Cal

• IPAs

• Verifying demographics

• Name, DOB, address

• If applicable, verifying necessary documentation within pt’s chart

• Advance living directive

• HIPPA Release

• Medical Records Release

• Creating superbills prior to office visit

• Creating telehealth charts

• Sick visits

• Prescription refills

• Scheduling next visit prior to patient leaving

• Follow up

• Annual wellness

• Blood pressure management

• Child wellness / vaccines

• Answering / triaging incoming calls

• Dispensing intake packets

• Staying healthy assessments

• Checking tasks / messages for daily action items from providers

Requirements

• Bilingual in Spanish/English

• Minimum 2 years experience

• High school / GED Diploma

Working Conditions & Physical Requirements

• Able to lift to 40 pounds and push up to 100 pounds on wheels

• Able to bend, stoop, walk, stand as needed

Job Type: Full-time

Pay: $17.00 - $26.00 per hour

Benefits:

• 401(k)
• Paid sick time

Medical specialties:

• Primary Care

Schedule:

• Monday to Friday
• Rotating weekends

Work setting:

• Clinic

Education:

• High school or equivalent (Required)

Work Location: One location