Job Detail

Medical Assistant/Floater (Front and Back office)

Part-time hours are Monday-Friday 8:00am-5:00pm Mon/Tues/Fri (flexible)

Responsibilities:

• Maintains a professional demeanor and excellent customer service with patients, providers, outside agencies and management staff.
• Maintains accurate registration of patient insurance and demographic information in the electronic health record or practice management system.
• Collects co-payments and patient payments and accurately records and logs all payments received.
• Verifies insurance eligibility (HMO, PPO, Medicare)
• Answers phone calls and sends out new appointments and appointment reminders to specific patient populations.
• Adheres to all patient confidentiality policies and carries out all tasks in a pleasant and respectful manner.
• Provides helpful answers to inquiries made by patients and staff regarding programs and services offered at Surfside Medical Group
• Collaborates with back office staff in order to achieve efficient workflow.
• Collaborates with members of the team to ensure daily patient care productivity goals are met.
• De-escalates challenging situations that may arise with patients and/or staff.
• Serves as a resource to staff and providers in the use of the electronic health record (EHR).
• Answers phone calls, screens callers, relays messages, and greets visitors in a professional and compassionate manner.
• Scans demographic, insurance and medical reports and documents the information into EHR.
• Completes and prepares various types of administrative medical forms for outside
• Demonstrate proper infection control measures
• Communicate well with patients and other caretakers - and be able to explain the purpose of medications to patients/caretakers
• Room patients, check vitals, assist with procedures
• Clinic prep assisting with Provider specific protocols
• Maintain a clean, organized, and safe environment
• Relay instructions from the physician to the patient or authorized person
• Collect patient data in person and by phone
• Document patient concerns, messages and care provided in the electronic medical record for the physician's review
• Administer medications specifically directed by the physician
• Take complete and accurate messages
• Route messages to the appropriate area for direction
• Order and referral entry, acquisition of pre-certifications
• Set up of cases in Athena plus basic registration and updating of demographics
• Performs various procedures associated with routine patient encounters, including processing incoming calls for appointments and distribution, directing patients to the clinic, informing patients of clinic procedures, and confirming appointments.
• Administers medication and vaccinations (with verification of medication and dose prior to administration).
• Performs skin tests, and performs ear lavage to remove impacted cerumen using a non-invasive technique.
• Collect specimens, perform EKG and Spirometry testing
• Ensures lab specimens are correctly obtained and labeled and lab requisitions are correctly completed.
• Data Collection – Accurately collect and record patient data including height, weight, temperature, pulse, respiration rate and blood pressure, and basic information about the presenting and previous conditions.

Requirements:

• Front and back office Medical Assistant experience is a must.
• Must be a graduate of an accredited Medical Assistant Program.
• Current BLS certification.
• High School Diploma or equivalent is required.
• Pleasant attitude, a professional appearance, and a willingness to assign high priority to patient comfort and satisfaction.
• Experience with Athena EMR system a plus (but not required)
• Bilingual (English + Spanish) Highly Preferred
• Ability to pass a background check and drug screen

Job Type: Part-time

Pay: $22.00 per hour

Expected hours: 24 per week

Benefits:

• 401(k)
• 401(k) matching
• Life insurance

Medical Specialty:

• Primary Care

Schedule:

• Day shift
• Monday to Friday
• No weekends

Language:

• Spanish (Preferred)

License/Certification:

• Certified Medical Assistant (Required)
• BLS Certification (Required)

Ability to Commute:

• Oceanside, CA 92056 (Required)

Ability to Relocate:

• Oceanside, CA 92056: Relocate before starting work (Required)

Work Location: In person