4 day week full time position in a Newport Beach plastic surgery office! Be part of a team of 5, working with a single surgeon. Both front and back office duties, with overall responsibility for the back office. Our primary focus is meeting the patient’s needs through quality care.
You must be comfortable and enthusiastic educating patients about the skincare products we carry and our aesthetic treatments from the non- invasive or minimally invasive treatments (such as lasers, RF microneedling, EMSculpt Neo, EMFace and injectables) to cosmetic surgery. The practice cares for aesthetic patients, reconstructive patients and skin cancers.
Back office duties include rooming patients, taking vital signs, cleaning exam rooms between patients, sterilizing instruments and delivering specimens across the street to Hoag Hospitals.
Good phone and email skills are required. You will be calling and emailing to inform patients about upcoming events, respond to website contacts, and follow up on aesthetic procedure quotes. Front office duties also include answering phones, and greeting patients, collecting payments, preparing charts, checking websites for authorizations and lab results, scanning documents and scheduling procedures and/or surgeries.
Experience preferred, but you must have either a science based degree or certification as a medical assistant. Competitive hourly rate. Upload your resume as a .pdf file.
Requirements include:
- High energy, with a positive friendly attitude
- Eagerness to learn
- Team player with a "can-do" attitude
Professionalism:
- Trustworthy
- Reliable, completing tasks promised to patients, following instructions and policies/procedures
- Calm and courteous conduct even when in challenging situations
- Appropriate sense of discretion in dealing with varied and difficult situations
- Strict adherence to patient privacy and confidentiality regulations including HIPAA
- Professional appearance
Communication Skills:
- Strong telephone skills, with the ability to handle multiple lines
- Good language skills via text and email
- Social media skills and willingness to promote the practice online
- Ability to communicate the wide variety of aesthetic services and events in the practice to each patient
- Organizational skills:
- Ability to handle multiple tasks simultaneously and prioritize them effectively.
- Flexibility to assume various roles and responsibilities in a demanding environmen
Ability to multi-task and perform well in stressful situations
We strive for the highest level of patient care. You are expected to play your part in this. Pay depends on experience. Bonuses are tied to your ability to promote our award winning skincare, and state of the art non-invasive, minimally invasive and surgical treatments.
We offer employee discounts on skincare, non-invasive treatments and Botox after 3 months.
Applicants must have the desire and ability to help out where needed. Previous sales experience is highly recommended.
This Job Is ideal for someone who Is:
* Dependable -- more reliable than spontaneous
* People-oriented -- enjoys interacting with people and working on group projects
* Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
* Achievement-oriented -- enjoys taking on challenges, even if they might fail
* Autonomous/Independent -- enjoys working with little direction
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 34 – 44 per week
Benefits:
Medical specialties:
Schedule:
