Job Detail

Schedule for this position is:

• Monday - Friday: 5:30am - 2:00 pm

Job Duties and Responsibilities:

• Greet patients
• Check-in patients
• Answers telephones timely with correct etiquette and paging procedures
• Take telephone messages
• Schedule medical and counseling appointments for patients
• Make reminder calls for patient appointments
• Collect and document all payments
• Generate letters and forms to patients and outside providers
• Translate when necessary
• Create, file and maintain all patient records as necessary
• Measure vital signs and record patients’ medical history
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required and dispose of contaminated supplies
• Order Medical Supplies and maintain weekly inventory
• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing
• Document all activities in the patient’s record
• Maintains communication with the Laboratory vendor for test results
• Maintains a safe, secure and healthy work environment by following procedures and complying with legal regulations.
• Conduct daily activities with sensitivity to our patient’s cultural and socioeconomic characteristics.
• Updates job knowledge by participating in educational opportunities, reading professional publications, and attending in-house trainings
• Participate in Quality Improvement activities as required
• Comply with the organization’s Personnel Code of Conduct
• Collect and log U/As for drug analysis
• Perform all other duties as assigned

Qualifications & Experience

• Excellent customer service and phone etiquette
• Experience and training in crisis intervention
• Ability to maintain effective and organized systems to ensure timely patient flow
• Ability to work in a fast-paced environment
• Ability to react calmly and effectively in emergency situations
• Ability to be patient, caring and compassionate
• Ability to work as a team player
• Basic knowledge of MS Words and Excel
• Bilingual in English and Spanish
• Demonstrate awareness and value of cultural competence

Education

• High school diploma

Physical Requirements

• Stand or Sit: Constantly sits in an office chair. Must be able to remain in a stationary position 80% of the time.
• Walk: Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Use of hands & fingers: Constantly operates a computer and other office machinery, such as a copy machine and printers. Repetitive movements of hand and fingers for typing and writing.
• Talk or Hear: Constantly communicates with patients and staff. Must be able to express oneself and exchange accurate information in these situations.
• See: Must be able to visually identify, observe and assess.
• Reaching or Lifting: Seldom reaching for or lifting of items in storage locations, such as copying paper, files, office supplies, etc.
• Neck Motion: Frequent movement while performing all duties as described above.

Vaccination and Testing Requirements

• Employees are required to adhere to all mandates, public health orders, and regulations (including those related to vaccination and communicable disease testing) as required by any federal, state, or local authority, or any agency with jurisdiction over Evexia Health Services.

Evexia Health Services will make reasonable accommodation to our work environment that allows a qualified individual with a disability to satisfactorily perform this particular job.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

This job description is subject to change at any time.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: One location