Call and follow up on claim status and denials according to the AR report and insurance correspondence received in the mail
Send insurance update letters and communicate with biller to ensure proper claim routing and billing
Send medical records and appeals to insurance companies as needed
Retrieve and manage denial EOBs from all insurances
Enter payments received from insurance companies according to the deposit log
Communicate with all members of the team to relay any discovered information such as claims not received by insurance, invalid member policies, updated insurances
Take appropriate action to push claims through to insurance companies for adjudication
Assist in billing and rebilling of claims
Create processes and systems to make our work environment more productive and efficient
Qualifications: Minimum Requirements
Handles multiple tasks simultaneously and works in a productive environment
Communicates effectively with all levels of staff
Maintains composure while working under high pressure
Demonstrates strong interpersonal skills that foster a positive environment
Demonstrates flexibility and ability to adapt to change
Knowledge:
Working knowledge of insurance companies and policies
Skills:
Strong data entry experience Microsoft excel proficiency
