Job Detail

We are looking for a Receptionist to manage our front desk at our busy Internal Medicine practice and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our practice. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Screen patients for Covid symptoms and conduct temperature checks
• Direct visitors to the appropriate person and office
• Collect all patient copayments, coinsurance payments, deductibles and balances and ensure log is accurate.
• Ensure reception area is tidy and presentable.
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute deliveries
• Maintain patient confidentiality
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills

• Proven work experience as a Receptionist, Front Office Representative at another medical office
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work Location: One location