Medical Front Office Assistant (Non-Certified, Gap-Year Grads) Title: Medical Front Office Assistant (Non-Certified, Gap-Year Grads)
Contact: Advantes Speech Clinic Inc, Chino, CA 91710 USA
Compensation: $13.50-$16.00 Hourly (DOE) Benefits Offered: Medical, Dental, Vision (for Full-Time, after standard waiting period) Employment Type: Full-Time -or- Part-Time Employee Optionally: Internship (Paid) for Grad or Pre-Grad Students
Why Work Here? “Gain valuable experience, working in a caring, intimate, medical/therapy, clinic environment with other healthcare professionals.”
Advantes Speech Clinic, Inc is a private medical therapy practice specializing in pediatric speech therapy at our facilities in Chino, CA and Brea, CA.
We are looking for a Medical Front Office Assistantor Administrator, that is Non-Certified (Unlicensed or Non-Certificated), who is a College Graduate, or is graduating soon, and who is looking for experience in a medical/therapy private practice.
We are really interested in Pre-Professional College Graduates who are on their “gap year” and have submitted their graduate school applications and are looking for experience in the medical/therapy field while waiting to start their graduate school studies.
We are also looking for Gap-Year & Graduate school students who would like to learn the ins-and-outs of running a private practice in the future. Graduate school is an intense, but ultimately rewarding experience. Before diving into that pressure cooker, we encourage you to take advantage of your gap year and experience the real world of a private practice in the healthcare field, and the practicalities of running a smoothly operating healthcare clinic. If this sounds like you, please apply by submitting your resume. The information you will learn from this position is usually not taught in a graduate-level class and will be essential if you are considering a private practice experience in your future.
This position is preferably Full-Time, however Part-Time is available depending on your availability, in the city of Chino. (Occasionally we have the same position available in our Clinic in Brea, CA.) Company training for this position is provided for you during your first two (2) weeks of experience and may be done at either Clinic.
For the safety of our staff, patients, and families, in our clinic settings we are currently operating at current pandemic protocols, as dictated by County and State health authorities. Our in-person Covid-19 protocols are at or above industry standards, with face masks, temperature checks for employees and visitors, hand sanitizers, optional gloves, social distancing, disinfection after patients, daily disinfection protocols with anti-viral disinfectants, and optional patient waiting time outside of our clinic.
RESPONSIBILITIES of FRONT OFFICE: (include but are not limited to) - Schedules and confirms appointments, answers phone calls, checks in patients, collects payments, opens & closes the office. - Places phone calls to verify insurance benefits, eligibility, claims, and/or payments of our patients. - Monitors and processes patients' authorization and progress reports - Collects therapists working hours for payroll - Performs all speech therapy admissions for data entry, inputs patient information into our medical practice management system (Office Ally EHR running on Apple MacOS) - Demonstrates a desire to set and meet objectives and to find increasingly efficient ways to perform tasks - Completes work and documentation with accuracy - Protects and honors client (and patient) and co-worker confidentiality - Demonstrates an ability to communicate effectively and express ideas clearly - Actively listens and always follows appropriate channels of communication - Good team player, caring continence toward team members, patients, and clinical staff, considerate of other's needs, able to help out when needed, whether called upon or not - Maintains awareness and understanding of compliance with all local, State, Federal, and HIPAA regulations/standards, for a medical therapy clinic
- Maintains awareness and execution of clinic pandemic protocols as dictated by state and local health authorities for all employees, visitors, and patients to the clinic - Insures all employees, visitors, and patients above age 2 are wearing a mask - Checks temperatures for all employees, visitors, and patients irregardless of age - Provides hand sanitizers, gloves, face shields, and optional gowns to employees, and upon request from patients and visitors - Provides bi-hourly anti-viral wipe downs of common areas, and daily all-clinic disinfection protocols at the end of the work day - Light cleaning and office maintenance, as needed
QUALIFICATIONS of Candidate: - College or University graduate OR a senior student who is graduating from a college or university
- Some office experience preferred, with stronger candidates having more office or clinical experience
- Dealing directly with patients/clients is preferred, with stronger candidates having more experience, either within a medical or therapy clinic environment - Flexible to changes in shift start time (earliest shift starts at 8:30am, regular shift starts at 9:00am) - 4 year college diploma (B.A./B.S.) or graduating or an equivalent is required - Up to date Computer skills (Word, Excel, Google Drive, Google Calendar, Google Docs, Google Sheets, Scanning, Faxing, Printing, and Organizing data files). We use Apple MacOS in our clinic. - Ability to write and speak English proficiently - Accurate data entry skills - Organized, flexible, attention to detail, keep a clean & organized work space - Excellent telephone skills, pleasant phone voice, and can handle customers or patients with care and agreed upon boundaries - Ability to perform or learn basic clerical functions (typing, filing, mail, etc.) - Reliable transportation is a MUST - Professional demeanor - On-time, honest, truthful, & trustworthy (these are fundamental) - Ability to multi-task - Self-starter - Diligent to tasks
This position is only for someone who is able to understand and follow instructions well, and is both diligent, efficient at their job, can remember different details, and is also RESPONSIBLE & CARING.
About Advantes Speech Clinic Inc
Advantes Speech Clinic Inc provides direct speech therapy services to a variety of populations and customers. We specialize in Pediatric Speech Therapy. For our infant/toddler (early intervention) to school-age children, we provide in-clinic and virtual speech therapy for various insurance patients. For our public/private schools district clients & special cases, we offer both IEE (Independent Educational Evaluation) and in-person or virtual speech therapy services at our clinical sites, in the cities of Chino and Brea, CA.
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Job Types: Full-time, Part-time
Pay: $13.50 - $16.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Retirement plan
Vision insurance
Schedule:
Day shift
Monday to Friday
COVID-19 considerations: All clinic staff will receive training in COVID-19 safety precautions, which includes: the use of masks, optional gloves, social distancing, temperature monitoring, visual and written notifications, workplace disinfection, and surface disinfection.
Ability to commute/relocate:
Chino, CA 91710: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
We prefer that all candidates complete the included Scheduling Skills Test. Will you be able to complete the Scheduling Skills Test?
This is a mandatory question to answer for all candidates:
How many words per minute (WPM) can you type?
What days of the week (Monday-to-Friday) are you available for this position, with hours from 9am-6pm? Please list which days of the week you are available (M, Tu, W, Th, F):
