Job Detail

• Performs and records instrument preventive procedures. Documents daily, weekly, and monthly maintenance procedures as determined by department protocol. Performs and records quality control results as determined by established protocol. Verifies all requirements of test samples to include labeling accuracy and/or tube containers prior to testing. Performs all test procedures as outlined in the department’s procedure manual. Crosschecks results for appropriate correlations and reports testing results with accuracy. Identifies and troubleshoots issues that may adversely affect test performance or reporting of test results and either corrects the problems or immediately notifies the Director/Manager/Supervisor. Documents all corrective actions taken when test systems deviate from the laboratory’s established performance specifications. Records all information required on department log sheets, worksheets, printouts, and file cards, etc. Utilizes computer system to enter and report data. Performs proficiency testing, inter-laboratory tests, and competency assessment as required. Completes special assignments in a timely manner with desired results. Follows the laboratory’s procedures for handling and proper disposal of specimens, reagents, and biohazard waste.
• Identifies patient, observes the correct procedure for venipuncture, collects and labels specimens exactly as outlined in each medical requisition. Accurately prints collection batch and labels for phlebotomy collections. Adheres to infection control standards, properly handles each specimen, and ensures that every specimen is delivered to the laboratory in a timely manner per laboratory protocol. Accurately processes specimens for send-out according to appropriate procedures ensuring timely processing/dispatch.
• Actively participates in departmental process improvement. Adheres to turnaround time (TAT) guidelines for STAT and routine tests. Ensures HIPAA compliance and regulatory standards.
• Empathizes with patient and patient support systems, expresses compassion and understanding for the situation and demonstrates care, which is appropriate for the age, and cultural, religious, gender identity, or ethnic background. Engages in caring behaviors, taking conscious ownership for work and takes deliberate/thoughtful actions regarding how to best carry out interactions with the patient, families, physicians, and co-workers.
• Receives and handles calls, documents issues, and escalates to Lead/Supervisor as appropriate. Manages supplies including inventory, ordering, receiving, and stocking. Delivers lab supplies as appropriate. Picks-up and delivers all laboratory samples/specimens to the departments for testing as appropriate. Prints and delivers/faxes lab reports in a timely manner.

Minimum Education: None.