Job Detail

How You'll Make an Impact:
DispatchHealth is looking for a Laboratory Technician/Medical Laboratory Assistant/Medical Office Coordinator to join our growing team in our Orange County office. The Laboratory Tech/Office Coordinator at DispatchHealth works with our clinical teams in management of the office and laboratory. The Laboratory Tech/Office Coordinator will support the clinical delivery team by performing standard laboratory office function and maintaining medical office coordination.

This is a part-time role with an average of 10-15 hours per week.

You can set your own flexible hours.

What You'll Do:
Responsibilities (Lab)

Train APPs and DHMTs for all lab tests performed in the market
Update all clinical staff of lab changes- and teach during DHMT meetings
Create and maintain all lab manuals for rovers
QC all Lab supplies
Run Weekly i-STAT simulators
Maintain all temperature logs
Work closely with National and Regional Point of Care Coordinators and Lab Directors with any lab issues
Self-Audit and inspection of the lab
Enter and maintain all expiration dates for all supplies
Manage Kit Versioning when a new version is available
Take calls from the field to help problem solve lab questions and temperature deviations
Update i-STAT QC reference ranges as needed
Maintain all test kits
Ensure that "cheat sheets" are in every kit for every test
Assist in Proficiency Testing coordination
Participate on the lab conference call every 1st Friday of every month
Work directly with point-of-care laboratory equipment, including operation, calibration and maintenance
Documentation
Supply and stocking

Responsibilities (Office)

Order and maintain inventory of clinical office supplies
Office key administration
Kit creation, update, and maintenance
Maintain vehicles to include clean up, configuration and parking coordination
Manage employee files
Technology configuration
Work with medical lab equipment
Assist NP/PAs with daily functions of the mobile emergency unit
Medical Documentation

What You Need:
Experience or education in a laboratory
Phlebotomy experience preferred
Laboratory Training (MLA, MLT or MLS desirable)
2 years’ experience managing medical offices laboratory preferred
Highly organized and task oriented
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) with the ability to adapt to new computer systems quickly
Effective time management skills, especially pertaining to QC and Competency timing
Excellent interpersonal and communication skills. This person will need to work cooperatively, positively and collaboratively with an interdisciplinary team.
Work cooperatively, positively, and collaboratively with an interdisciplinary team
Knowledge of laboratory regulations
Passion for redefining how healthcare is delivered
Associate's Degree or higher
Previous experience with Athena EMR a plus
Ability to lift and carry equipment up to 30 pounds
Ability to walk up and down several flights of stairs easily
Strong customer service skills
Effective time management

Who We Are:
DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare. A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service. DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need. Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes. DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.

DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave.

Do you want to be part of and thrive in a fast-paced, growth-stage, entrepreneurial technology, and healthcare delivery company?

Are you willing to roll up your sleeves and do what needs to be done?

Are you passionate about transforming healthcare through technology innovation, service and quality care delivered to patients?

Our Mission

We deliver trusted, compassionate care to all in the comfort of home.

Our Vision

Building the world's largest in-home care system.

Our Values are embodied in The DispatchWay

Courage to advocate for our patients and each other
Innovation to trailblaze a new path for healthcare
Integrity to create a respectful and inclusive environment
Compassion to provide quality, safe and excellent care

Connect With Us:
Get to know us! Watch the video below to hear from healthcare professionals on what it's like to work with DispatchHealth. Follow us on Facebook, Twitter and YouTube to learn more.

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