Job Detail

Job Type: Full- time on-site only

Job Details

We are seeking a qualified Assistant Manager to join our outpatient mental health clinic. The Medical Office Assistant Manager supports the Office Manager in overseeing the daily operations of a medical practice or healthcare facility. This role ensures smooth workflow, high-quality patient service, regulatory compliance, and effective staff coordination. The Assistant Manager also serves as a liaison between administrative staff, medical personnel, and patients. Previous experience as Medical Assistant is required.

Key Responsibilities:

• Assist in supervising front desk and medical assistants within clinic.
• Monitor and maintain scheduling systems for physicians and staff.
• Ensure compliance with HIPAA and other healthcare regulations.
• Train new administrative/clinical employees and provide ongoing staff development.
• Handle patient inquiries, complaints, and escalations professionally.
• Manage inventory and order medical office supplies as needed.
• Assist with performing vitals and injections under the supervision of physician
• Ensure cleanliness, safety, and professionalism of the office environment.
• Provide backup support for administrative roles when needed.

Qualifications:

• Experience: 2 years of experience in a medical office setting.
• Certification: Medical Assistant Certification is Required
• Bilingual: Proficiency in Spanish is required.
• Attention to Detail: High level of accuracy and attention to detail in all tasks.
• Communication Skills: Strong verbal and written communication skills.
• Authorization: Must be authorized to work in the USA.
• HIPAA Compliance: Must pass HIPAA training and adhere to all privacy and security regulations

Competencies:

• Technical Skills: Proficient in using medical software and performing clinical procedures.
• Interpersonal Skills: Ability to work in a team and interact with diverse patient populations.
• Problem-Solving: Capable of handling challenging situations and making sound decisions.
• Time Management: Efficiently manage time and prioritize tasks in a fast-paced environment.

Physical Requirements:

• Computer and Phone Use: Ability to spend prolonged periods on a computer screen, siting, standing, walking, and phone calls
• Clinic Environment: Ability to work in an in-person setting, which may occasionally be hostile due to the nature of mental health care.

Education

• High School Diploma or General Educational Diploma (GED) required
• Certificate of completion in clinical Medical Assisting program required

If you are a compassionate and detail-oriented professional with the required qualifications and experience, we invite you to apply for this fulfilling role in our mental health outpatient clinic. Join us in making a positive impact on the lives of our patients.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person