At Carbon Health, we believe in the power of health, of medicine, and of technology. We’ve built a diverse and passionate team of employees who are all driven to learn from one another and reach Carbon Health’s mission of bringing high-quality healthcare to everyone.
Ranked on Inc. 5000's list as the 2nd-fastest-growing private company in the U.S. in 2021
Recognized as a LinkedIn Top 50 Startup in 2020
More than 90 clinics in 14 states and growing with a goal to reach 1,500 clinics nationwide by 2025
COVID Vaccination Requirement for Candidates Seeking Employment: Carbon Health, as both a healthcare provider and a federal contractor, is subject to certain laws, regulations and orders requiring its workforce to be fully vaccinated against COVID-19 and its variants. Carbon Health has therefore implemented a requirement that all employees be fully vaccinated. Candidates seeking employment with Carbon Health will be required to: (1) be fully vaccinated against COVID-19 and its variants by their start date unless a medical or religious exemption has been approved and a reasonable accommodation has been granted; and (2) submit proof of vaccination prior to their start date. The preceding is a condition of employment with Carbon Health.
The Medical Receptionist / Support Staff position is responsible for greeting and registering patients as well as administrative tasks and procedures that support an exceptional patient experience. This role offers the opportunity to see how an urgent care operates and work alongside our medical assistants, x-ray technologists and clinicians.
This position is ideal for those who wish to pursue a career in health care. This is a fast-paced role that calls for the ability to multi-task, think on your feet and work independently.
We are looking for someone who is customer focused, empathetic and positive. This role is critical to the entire patient experience.
Location: 109 S Las Posas Rd Suite 101, San Marcos, CA 92078
Hours of Operation: 9:00AM – 7:00PM
Schedule: Full-time/30+ hours a week, rotating weekends
What You'll Do
Be the first and last interaction with our patients
Greeting patients and acting as a resource
Schedule patients through different modalities
Introduce the Carbon app to patients
Verify insurance and collect copayments
Administrative work such as writing referrals and preparing lab paperwork
Work collaboratively on projects with clinical leadership to enhance the patient experience
About You
Familiarity of Apple products, including iPads and Mac desktops
The ability to remain focused and calm during stress-full situations (high volume of patients that walk in and need to be registered, calling 911 and directing paramedics to patients that must be sent to the ER etc)
Typing speed of 50+ WPM
Great communication skills
Experience and familiarity with medical insurance (understanding of costs, deductibles, copays, coverage) preferred.
Bilingual in English and Spanish
Perks
Forward-thinking, transparent, and inclusive company culture
Competitive salary, generous paid time off, learning time off
Comprehensive benefits package including medical, dental & vision Insurance with 100% of monthly premium covered for employees & 80% for dependents based upon role
401k with employer match, pre-tax commuter benefits (transit and parking)
FSA, HSA, and dependent care options
Employee referral bonus program, employee resource groups, and professional development through Udemy Business
Carbon Health is a leading national healthcare provider with a mission to make high-quality healthcare accessible to everyone. We offer primary and urgent care to nearly two-thirds of the U.S. Leveraging our unique technology platform, we provide patients with omnichannel care, designed to meet them where they are by delivering care across a variety of access points, including in-person clinics, virtual care and remote patient monitoring (RPM). Carbon Health also focuses on value-based care and other value-add services to employers, health plans, health systems and other ecosystem partners.
We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.
