Overview: Outreach Case Manager 1s (CM 1) will be part of the Community Care Response Team (CCRT) responding to 9-1-1 and Community calls for service for people experiencing homelessness and mental health concerns. CM Is will be part of multi-disciplinary care teams alongside Social Workers, Drug and Alcohol Counselors, Psych Techs, and other professionals offering care and service coordination in partnership with other nonprofits, County and City entities, law enforcement, behavioral health services, and medical providers to ensure clients receive the help they need. These services are provided in collaboration with our partners with the intention of assisting clients with obtaining and maintaining permanent housing as quickly as possible.
Case Managers provide case management and supportive services to individuals and families who are experiencing street-level homelessness. Through street outreach, CM 1s seek to connect unsheltered homeless neighbors to sustainable housing. CM 1s meet clients where they are and support them to achieve their goals. City Net’s services are housing-focused; CMs I work with clients on developing long-term housing plans. CMs I connect homeless neighbors to appropriate supportive services, including medical health treatment, mental health treatment, counseling, and permanent housing.
This position works four days per week, 10 hours each shift (4/10s Alternative Workweek Schedule)
Shift 1: Wednesday - Saturday 10:30am - 9:00pm or 7:00am – 5:30pm
Shift 2: Sunday - Wednesday 10:30am - 9:00pm or 7:00am – 5:30pm
Nice To Have
City Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.
We believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:
Visit https://citynet.apscareerportal.com for further details.
Diversity, Equity, Inclusion, and Belonging: Promoting a culture of diversity, equity, inclusivity, and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths, experiences, and backgrounds. Note: We do not consider your name, or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).
If you have questions about this position or our organization, please contact City Net's Recruitment Team by emailing Recruitment[at]CityNet[dot]org. Please do not contact any of the Homeless Services Outreach Numbers listed on our website, as those phone lines need to remain open exclusively for people who are experiencing homelessness and need help. Thank you!
Job Type: Full-time
Pay: $19.73 - $21.73 per hour