Job Detail

Patient Account Representative, PIH Health Whittier, Full Time, Day Shift PIH HEALTH Whittier, CA Full-time - Medical Billing & Coding

Date Posted: Dec 13, 2021

Job Description

Job details

Job Type
Pulled from the full job description
Health insurance
Indeed's salary guide
  • Not provided by employer
  • $39.4K to $49.8K per year is Indeed's estimated salary for patient accounts representative at PIH Health in Whittier, CA.

Full Job Description

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit or follow us on Facebook, Twitter, or Instagram.


Under the supervision of the Medi-Cal/Managed Care/Data Control Supervisor, this position is responsible for accurate and timely posting timely and accurate billing through resolution of Medi-Cal inpatient and outpatient accounts. This includes billing, collection and follow-up activities; identification and processing of appropriate write-offs, accurate resolution of all credit balances and prompt response to communications from Medi-Cal. Ensures compliance to Medi-Cal billing requirements to include all coding edits. Performs timely billing of Medi-Cal as a secondary insurance to Medicare Part B and Commercial Insurance. Meet and exceed the minimum productivity volume, and standards of work as defined within the departmental policies and procedures.

Required Skills


  • Ability to use 10-key calculator, computer, FAX machine.
  • Ability to multi-task, good mathematical skills, sound decision-making.
  • Good verbal and written communication skills.
  • Ability to learn new systems; become proficient in development of reports via hospital systems and tools.
  • Proficient in word processing and spreadsheets (Excel and Word).


Required Experience


  • High school graduate
  • Minimum of Two Years’ Hospital Medi-Cal Billing and Follow up
  • Knowledge of Medi-Cal billing requirements and regulations,
  • Evidence of continuing education preferred.
  • Familiarity with commercial third party billing requirements


Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package. We are an equal opportunity employer and seek diversity in our workforce. EOE M/F/D/V

PIH Health

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