Job Detail

PHARMACY TECHNICIAN- must speak Spanish (fluent read/write)

Call 714-620-8396 to set up an interview. Starting pay is $24/hour.

Under the direction of the pharmacist in charge, this position will provide support to the retail pharmacists at the Altamed clinics using approved guidelines and protocols.

Responsibilities

• Help patients with their prescription needs.
• Assists in all aspects of processing prescription refill authorization requests
• Receives customer/pharmacy/patient calls in a courteous manner
• Gathers appropriate contact information from caller and updates electronic medical record with appropriate call details
• Under protocol, gathers information from electronic medical record regarding previous medication refills, previous and pending primary care provider appointments
• Assesses medication for inclusion in developed prescription refill center authorization protocol and refills medication following protocol criteria
• Attempts to solve medication issues, including prior authorization forms, sending messages to providers via the electronic health record system for outstanding office visits, labwork, or contacting providers/clinics directly for questions
• Forwards refill request to clinical pharmacist for approval or further review if refill criteria is not met per protocol
• Contacts patients to initiate or provide reminder for follow-up lab visits or office visits
• Provides documentation in medical record and communication to prescriber as per prescription refill protocol.
• Maintains appropriate communications with patients to update on progress and status of request
• Plays a key role in maintaining a high level of patient satisfaction by providing patients with exceptional customer service and serving as the liaison between patients, physicians and pharmacies
• Performs other duties as required.

Qualifications

• High school graduate or equivalent
• Pharmacy Technician certification
• Minimum 1 year of experience as a pharmacy technician
• Bilingual English/Spanish preferred.

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Physical Setting:

• Clinic
• Outpatient

Schedule:

• 10 hour shift
• 8 hour shift

Experience:

• Pharmacy technician experience: 1 year (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person